Small Business | Coaching | Consulting | Positioning Systems | with |Doug Wick

Strategic Discipline Blog

Three Fundamental Components of Compassionate Accountability - Value, Capacity, and Responsibility

Compassionate Accountability - Difference between Accountability and Responsibility

Get Your Employees to Think and Act Like Owners

Change Your Organizations Behavior

Your Company’s Culture – The Uncommon Service Multiplier

Changing Your Customers Behavior in Practice – Service Truth #4 Cont.

You Must Manage Your Customer – Uncommon Service Truth #4

It’s Not Your Employees’ Fault - Uncommon Service Truth #3

Someone Has to Pay for It - Uncommon Service Truth # 2

You Can’t Be Good at Everything – Truth #1 to Deliver Uncommon Service

The Sweet Spot Between Flawed and Flawless – Human Potential

Absorb & Adapt, Become a Human Sponge – Hidden Potential

Character Skills, Accelerate Growth by Amplifying Discomfort – Hidden Potential

Your Kindergarten Teacher Influenced Your Success - Character – Hidden Potential

The Coach Cascade System - The “M” Game

The “M” Game – Hard Systems: Cash System

The “M” Game – Hard Systems: Execution System

The “M” Game – Hard Systems: Strategy System

The “M” Game – Soft Systems: Human System

The “M” Game – Soft Systems - Cohesive System

The “M” Game – Soft Systems: Cultural System

The “M” Game – Hard & Soft Systems

The “M” Game - Open Playing Field

First Step to Change - Where Do You Currently Stand

Leading Indicators – Influence and Predict Outcomes

Fall in Love with Boredom

Five A’s for Effectively Addressing Mistakes

Nine Traits Define Mind-Set & Character Traits for Hiring Managers

1% Plan, 99% Behavior

Danny Meyer’s 49% Task, 51% Feeling Hiring Rule

Clean Your Desk – What’s Your Standard of Excellence

Managing Your Team - Where Should Your Saltshaker Be

Paint Your Financial Picture - Spencer Sheinin - Metronome’s Tip Top Summit 2023

Arlene Dickinson – Four Messages Leaders Need to Share With Their Team - Metronome’s Tip Top Summit 2023

10 Ways to Improve Employee Communication During Work Hours

Create an Invincible Company, Alex Osterwalder – Metronome’s Tip Top Summit 2023

Elevate Your Team - Robert Glazer - Metronome’s Tip Top Summit 2023

Customer-Centric Digital Disruption - Thales Teixeria - Metronome’s Tip Top Summit 2023

Metronome’s Tip Top Summit 2023 - Chip Heath The Power of Moments

Backing Up is Not the Same as Backing Down - Metronome’s Tip Top Summit 2023

Elevate - Overcome Self-Limiting Beliefs

“Misogi,” Reach Your Potential

Is the Ideal Community Size A Happiness Indicator?

The Comfort Crisis – Another Reason to Learn

Build a “JOLT Effect” Sales Force

The Jolt Effect - Take risk off the table

The Jolt Effect: Limit Exploration

The Jolt Effect - Eliminate Choice – High Performers Make Recommendations

How High Performers Judge Buyer Indecision

Buyer Indecision - Why Your Sales Closing Ratio is Declining

Share Your Company’s Values

Inspired Leadership - Contagious Emotions

How to Level Up Your Career with a Business Coach

The Value of Swimlanes

Strategy - Your Differentiating Activities

Performance Punishment

The Deficit of Alignment

Borrow Knowledge but TAKE ACTION

Four Seasons Hotels and Resorts Successful Execution & Strategy

Execution – Why it’s the Same as Strategy

Is A Recession Ahead?  How to Prepare for the Unexpected

Do Results Drive Engagement

Three Reasons Never to Blame or Criticize

Who, Starts with Defining Meaning & Purpose

Invest in Your Leadership Skills, Improve Employee Satisfaction

What’s Your Burning Platform?

Will-Power versus Why Power

Why Paying Unfairly is Fair

Your Best Trainers Already Work for You

Invest in Your Worst & Best Employees – The Story of Two Tails

Hiring is the Single Most Important People Activity in Your Organization

Hope is a Beggar

They Ask, You Answer – Transparency Builds Trust

Can Leadership Be Scaled?

Play Bigger – Category is the New Strategy

Exit Interview – 3 Steps

Boring Meetings

You Are Who You Hire

In this Restaurant the Staff Comes First – Enlightened Hospitality

Mysteries of Culture – Masters of Scale – Culture Eats Strategy for Lunch

What Does Leadership in the Hybrid Office Look Like?

Belief - The Power of Support

What Motivates Heroic Human Behavior

Innovation Option 2 – Change the People

Innovation Obstacle - Is Your Team “Licking the Cookie?”

Resource-Centric or Customer-Centric - Why Disruption Happens

Struggle and Adversity: A Formula for Innovation

All Great Teams Have 3 Things in Common

The Fuel for High Performing Teams

A Hopeless Memorial Day 2012 – Find Your One Thing

Change Your Culture - Admit Your Mistakes

What Separates the Best from the Rest

Conduct Your Orchestra – CEO Excellence

Avoid People with Unresolved Conflicts – Prospects & Customers

Cancer Cured: No One Is Guilty, I Am Responsible

The Peter Principle Is Bull

Leadership Is an Inner Journey

Are Your Leadership Liabilities Canceling Your Strengths?

Be Remarkable, Not Merely Satisfactory

Winning on Purpose - NPS Leaders Out Pace Good to Great Companies

To Change Your Behavior, Change your Identity

Reflection & Review Produces Mastery

Goals or Systems – Focus on Activities to Achieve Success

Small Habits Make a Big Difference – Atomic Habits

Job Summary Scorecards – Are You Winning?

WHAT’S YOUR JOB?

THE CHAIN-REACTION STRATEGY – Response

How Your Business Makes Money – KFFM

What Drives Your Business

Where Strategy Starts

Copywriting Tricks for Entrepreneurs Who Hate to Write

Eight Steps to Create Your Culture

Define Employee Behavior to Build Your Culture

How To Write a Personal Feeling Customer Service Email

Start with WHY – The Golden Circle Story

Activity Fit Map – Trade-offs in Competing. What Not to Do.

Swimlanes: When You Know Where You’re Going, You Know You’re Great

3HAG – 3 Year, Highly Achievable Goal – A Framework for Growth

Annual Planning – Does Yours Include This?

6 Tips On Virtual Meeting Engagement

How to Tackle the Current Employee Acquisition Problem

Good Jobs Strategy - People Are Not a Cost - They Are an Investment

Scaling Up Compensation - 5 Design Principles for Turning Your Largest Expense into a Strategic Advantage

The Importance of Learning Hard & Soft Skills

Accountability - Avoid the Action Trap. Experiences & Beliefs Drive Actions & Results

Accountability Step 4 - Do It

Accountability – Solve it – What else can I do?

Accountability Steps - Own it – Total Ownership

Accountability - See it

Step to Accountability – Define Key Results

Accelerate Change by Getting Accountability Right – Propeller

CEO TEST - #1 Can You Develop a Simple Plan for Your Strategy

Let’s Run the Experiment – Open A Test Kitchen

EIGHT OBSESSIONS OF EVERYDAY INNOVATORS – Break it to Fix it

Hubert Jolly’s Best Buy Turnaround “Work is Love Made Visible.”

Develop a Culture of Discipline - After-Action Reviews

7 Unique Ways to Show your Remote Workers Appreciation

Five Conditions Under Which Your People Will Execute Well!

BE 2.0 – Tools to Get Execution Right

Know When to Shift from “Develop” to “Replace”

BE 2.0 – The Number One Metric You’re NOT Measuring

Fall in Love with their Job Again

Close The Doors – Focus On One Thing

AMAZING BREAKTHROUGH – And It’s Free!

THINK AGAIN – Influential Listening

Build a Highly Cohesive, Culturally Strong Team - 5 Steps to Create an Empowering Culture

Prioritizing Chipotle’s General Manager & Throughput

Align Priorities – Improve Hiring – Monty Moran

Chipotle’s CEO’s Successful One Thing Focus

Know Where You’re Going – The Power of Swimlanes

Mindset: Fixed or Growth?

Six Methods Entrepreneurs Can Use to Improve Your Mental Health

Monty Moran’s People, Leadership, and Priority Lessons

How to Defeat Adversity & Achieve Your Goals

Differentiation – Does It Require Being the Best?

Results – Blaming Others Achieves Nothing

How to Build an Agile Environment for Learning from Home

Practice: Four Obsessions of an Extraordinary Executive

Five Temptations of a CEO Questions

Find Your White Space - Key Attribution Framework

The Power in Your Market Place

Strategy Question - What Makes Your Brand Unique?

2021 Focus on Strategy

Annual Planning Agenda

Start, Stop, Keep – Required Annual Planning

Annual Planning – Fear or Purpose

The Secret of Life - Breath

Success at Humanocracy - Michelin

Humanocracy Example – Michelin Inspired to do Your Best

Humanocracy – Build a Meritocratic Organization

Humanocracy – Bureaucracy Threatens Meritocracy

People Quotes – Building A Harmonious Culture of Accountability

Working Relationships That Work

SMaC - Still Relevant in 2020?

Elevate Remote Workers Performance

Establish a Routine - Double Results

TAKE A WALK

Stillness is the Key – Say NO

Will Technology Replace People?

FAQ’s - How Answering Others’ Questions Benefits You!

Define Your Future with a Forcing Function Press Release

Forcing Function – Help Your Team Achieve More

Gain Clarity: Write a Narrative

Innovation Requires A Different Mindset

Does Your Compensation Strategy Drive Enterprise Optimization?

Think Like Amazon – Deliver Results

Circuit City’s Lessons (Good To Great To Gone)

The Leaders Role – Mercenary or Mission Driven?

Understand Success – Your Flywheel Architecture & Extensions

How to Create Clarity, Growth, Momentum – Your Flywheel

Four Strategies to Amazon Proof Your Business

Amazon Flywheel transformed its business - Bezonomics

Ask Better Questions – Leadership is Language

How Language Sunk the El Faro – Leadership is Language

Indistractable - Control Your Attention – Handle Distraction

Indistractable – Distraction is Your Enemy

How to Avoid Willful Blindness

What is Willful Blindness

What Your Employees Need from You Now

Leadership – What’s Your Motive?

Challenges of Scaling Up a Business 

 

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Positioning Systems Brand Promise

1. Priorities: Determine your #1 Priority. Achieve measurable progress in 90 days.

2. Metrics: Develop measurable Key Performance Indicators. 

3. Meetings: Establish effective meeting rhythms. (Cadence of Accountability)  Compounding the value of your priority and metrics. 

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Certified Gazelles Coach

Doug Wick, President

Positioning Systems

 

The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.

Our 3 disciplines include:

- Priorities
- Metrics
- Meeting Rhythms

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