We’re going to share points to help change your culture and your organization’s behavior.
Read MoreStrategic Discipline Blog
Topics: strategy, human behavior performance, Company Culture, Harmonious Culture of Accountability, Culture, Strategy Decision, Change Your Culture, Uncommon Service, The Four Service Truths, Frances Frei Anne Morriss
You Must Manage Your Customer – Uncommon Service Truth #4
Posted by Douglas A Wick on Mon, Feb 5, 2024
Topics: customer service, Your Core Customer, Strategy Decision, Strategy - How, Uncommon Service, The Four Service Truths, Frances Frei Anne Morriss
Someone Has to Pay for It - Uncommon Service Truth # 2
Posted by Douglas A Wick on Mon, Jan 22, 2024
Businesses invest a lot of time and money figuring out how to execute more efficiently with fewer people, discovering how new machines, methods, and processes can help them lower costs or improve their service, yet most don’t recognize any additional service or upgrade for the customer increases the cost in providing it.
Read MoreTopics: Strategy Decision, Strategy - How, Uncommon Service, The Four Service Truths, Frances Frei Anne Morriss
The primary reason I added Metronomic’s and Shannon Susko’s 3HAG Way to my coaching tools was to help my customers improve their strategy.
Read MoreTopics: Strategic Discipline, Strategy Decision, Strategy - How, Shannon Byrne Susko, Strategy Creation, The "M" Game, Hard and Soft Systems, Metronomics Repeatable Playbook, Metronomics Hard Systems
In A New Way to Think: Your Guide to Superior Management EffectivenessRoger Martin believes execution is the same as strategy.
Read MoreTopics: Execution, strategy decisions, Strategy Decision, Strategy - How, Winning Strategy, Execution What it's the Same As Strategy, Roger Martin, A New Way to Think
CEO TEST - #1 Can You Develop a Simple Plan for Your Strategy
Posted by Douglas Wick on Mon, Aug 2, 2021
The CEO Test: Master The Challenges That Make Or Break All Leaders, authors Adam Bryant, and Kevin Sharer provide the key elements a CEO needs for success. This is not a touchy-feely book, although it does address the need for establishing culture. Nor is it a prescriptive book about how to create the right strategy. It reveals Seven Key Tests to be a successful CEO with key insights from leaders who are provided as examples.
Read MoreTopics: Discipline Plan, Strategy Decision, Strategy - How, Strategy Question, Competitive Strategy, The CEO Test
The contractor did remodels. He worked in the Chicago Suburbs and had a thriving business. The systems he’d developed built consistency and predictability. His team knew how to do their jobs, by following his precise systems. His firm had the area’s best reputation.
Read MoreTopics: Differentiation, One Phrase Strategy, Strategy Decision, Differentiation Strategy, Competitive Strategy, Key Attribution Framework, 3HAG WAY
If 2020 was a humbling year for you in terms of revenue growth, then it’s time to work on strategy.
Read MoreTopics: strategy, Strategy Decision, Strategy - How, Competitive Strategy, 3HAG WAY
Understand Success – Your Flywheel Architecture & Extensions
Posted by Douglas A Wick on Mon, Jun 22, 2020
"The greatest danger in business and life lies not in outright failure but in achieving success without understanding why you were successful in the first place."
Read MoreTopics: Jim Collins, Build up to Breakthrough Flywheel, Strategy Decision, Strategy - How, Turning the Flywheel, Flywheel, Flywheel Extension, Good to Great to Gone
As we shared in Amazon Flywheel transformed its business - Bezonomics, discovering it’s Flywheel in 2001 transformed Amazon into the powerhouse it is today.
Read MoreTopics: Strategy Decision, Strategy - How, Flywheel, bezonomics, brian dumaine, amazon, amazon proof