Many leaders find it difficult to admit their mistakes. They feel when they make mistakes, they are more vulnerable, risk losing respect, and the authority they need to lead.
Read MoreStrategic Discipline Blog
Topics: change, Effective Leadership, Harmonious Culture of Accountability, Leadership Decisions, Mistakes, Change Your Culture
Can a business with lousy service reverse their strategy to become fanatical about customer support?
Read MoreTopics: Switch, change, strategy, strategy decisions, Strategy - How, Rackspace
Quit Before Leaving – How to Handle Dissatisfying Situations
Posted by Douglas A Wick on Mon, Jan 22, 2018
When you lead or manage a business for any length of time, you find people in your organization who have attitude problems.
Topics: employee engagement, change, Performance Management, Mastering Leadership
Topics: employee engagement, Decision-Making, change, Gallup's Q12 Employee Engagement Survey, Effective Leadership
Bottom Line Change - Zingerman’s Deli (Atlanta Growth Summit)
Posted by Douglas A Wick on Mon, Jun 13, 2016
Topics: change, Growth Summit, Execution, Ari Weinzweig
In Scaling Up and Mastering the Rockefeller Habits Verne Harnish’s preaches leadership is 1% Vision, 99% Alignment.
Read MoreTopics: change, Pace of Change, Scrum
Topics: change, Pace of Change, Scrum
In Gary Keller’s The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results Keller shared Six Lies that prevent you from achieving your One Thing.
Read MoreTopics: One Thing, change, Focus, productivity
Social Capital – Keith Ferrazzi Las Vegas Growth Summit
Posted by Douglas A Wick on Thu, Nov 20, 2014
Keith Ferrazzi, author of Never Eat Alone and Who’s Got Your Back received his first lesson on social networking when he was just 13. As a caddie at a local golf course, he earned the title of being the best first year caddie, and eventually caddied for Arnold Palmer, Coming from a poor family he might have been intimidated by the type of customer with memberships at the club. Each day he arrived 30 minutes early. Before anyone else was there Ferrazzi would check the pin placement of the holes and observe how the grass had been cut. All in an effort to give those he caddied for every advantage possible. He met a woman, Mrs. Poland, who possibly was the best golfer at the club. She quickly made Keith her caddie. Why?
Topics: People, change, Growth Summit, Growth Summit. Learning, Relationship Drivers
Change is Hard; Figuring Out What Works is Harder - Great by Choice.
Posted by Douglas A Wick on Thu, Aug 7, 2014
This week I reintroduce the concept of SMaC to one of my customers in our Trimester Planning meeting. SMaC stands for Simple, Methodical and Consistent, as presented in Great by Choice by Jim Collins. I was struck by the irony SMaC reveals about successful companies. Most everyone acknowledges how difficult it is to accomplish change. Yet in Great by Choice their research discovered that poor performing companies change frequently, while great companies change less often. At a scale of 4 to 1.
Topics: Discipline, Great by Choice, 10Xers, change, SMaC Recipe, SMaC