Small Business | Coaching | Consulting | Positioning Systems | with |Doug Wick

Strategic Discipline Blog

Why & How Rackspace Changed Its Strategy

Posted by Douglas A Wick on Mon, Mar 11, 2019

Can a business with lousy service reverse their strategy to become fanatical about customer support?

Read More

Topics: Switch, change, strategy, strategy decisions, Strategy - How, Rackspace

Combat Negativity with Discipline

Posted by Douglas A Wick on Thu, Apr 3, 2014

As most of you may know a little over two years ago I was projected to be another statistic of cancer.  With very slim odds (less than 10% initially) through some miraculous events my Acute Myeloid Leukemia found its way into remission. I received a bone marrow transplant from a generous donor in September of 2012.  The road back hasn’t been easy. While my healing may be remarkable, in many ways this achievement may not be as difficult as what each of you face each and every day.  Rather than diminish what was accomplished, this is to elevate what you and every other person on the planet faces as you work to accomplish each day.  

Read More

Topics: Discipline, Strategic Discipline, Switch, Discipline Plan, positive reinforcement, The Power of Full Engagement

Make Yourself, Employees and Customers Happier – Employee Engagement

Posted by Douglas A Wick on Sun, Dec 18, 2011

Did you realize when a customer says thanks, they make you happy, but they make themselves even happier.  In her book The How of Happiness, Sonja Lyubomirsky, a professor at the University of California, Riverside, describes a dozen scientifically proven strategies to make yourself happier.  The first?  Expressing gratitude.

Read More

Topics: Employee Feedback, employee engagement, Switch, human behavior

Recognize and Plan for Results - Quarterly Planning Meeting

Posted by Douglas A Wick on Thu, Aug 25, 2011

In many companies one of the worst things that we perpetrate is discarding our victories and highlighting our problems!  Too often we are on to our next mountain to climb before we acknowledge those who have helped us reach the heights.   We need to do a better job of adequately celebrating our victories and those who were accountable for them.   The Thin book of Appreciative Inquiry describes the benefits of recognizing what you are doing right. More recently the book Switch emphasized the importance of highlighting “Bright Spots” as integral to discovering solutions. Strategic Disciplines quarterly meeting intends to correct this oversight. 

Read More

Topics: Strategic Discipline, Switch, meetings, Rockefeller Habits Checklist

Decision Paralysis – The Power of One Thing

Posted by Douglas A Wick on Wed, Mar 9, 2011

Suppose you or one of your parents suffers from chronic hip pain caused by arthritis.  Drugs to treat the pain no longer provide relief.  The option becomes hip replacement surgery, invasive surgery that requires slicing open the thigh, wrenching the bone out of the socket, sawing off the arthritic end and replacing it with an implant.  In addition recovery from this surgery is long and painful. 

Read More

Topics: Decision Paralysis, One Thing, Switch, Four Decisions

Challenges of Scaling Up a Business 







New Call-to-action


New Call-to-action


New Call-to-action

Subscribe to Email Updates

Click below to Schedule a Free 30 Minute Discovery Appointment NOW: 

Positioning Systems Brand Promise

1. Priorities: Determine your #1 Priority. Achieve measurable progress in 90 days.

2. Metrics: Develop measurable Key Performance Indicators. 

3. Meetings: Establish effective meeting rhythms. (Cadence of Accountability)  Compounding the value of your priority and metrics. 

(BRAND PROMISE GUARANTEE): We will refund all compensation if our disciplined coaching and proprietary tools fail to meet your expectations.

Certified Gazelles Coach

Doug Wick, President

Positioning Systems


The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.

Our 3 disciplines include:

- Priorities
- Metrics
- Meeting Rhythms

Latest Posts

Browse by Tag

see all