When I last addressed positive reinforcement and superior human relationships in To Improve Your Relationships Improve This in early December I promised to provide four steps to help make others feel important. These are from my notes Brian Tracy’s “The Psychology of Achievement” taken many years ago.
Strategic Discipline Blog
Have you ever had someone tell you to slow down?
When Jack Welsh was at GE he had a philosophy to have less people, paid more with a lower total wage cost.
Due to changing technology, economic pressures, and evolving demographics, Multipliers’’ Co-Author Greg McKeown sees significant changes ahead for business in their organizational strategy and management of employees. We outlined some of these in the previous two blogs, manager’s role defined and Change Ahead.
Are there any implications your business can learn from the Egyptian Revolution? Multipliers co author Greg McKeown predicts events like this and the Libyan revolution may foreshadow undercurrents that will impact your business. As we’ve noted in this blog before the two most critical elements of leadership are the ability to predict and delegate. Just like Scrooge in Dickens Christmas Carol these events may foresee what’s ahead for business.
We’ve all met people who bring their enthusiasm and passion to work with them. Greg McKeown who co authored the book Multipliers with Liz Wiseman is one of those people. It reminded me of the significant difference that we need to be aware of in our organizations: are our people fueled with enthusiasm and passion for what it is your business does for your customers? A good question to develop a subsequent blog around.
Greg’s passion surrounds his pursuit of a question that’s driven him even before writing and contributing to Multipliers, “How can we access more of the intelligence and capability already inherent in people everywhere?”
In my recent blog “Few Set the Bar At A Level” and newsletter “Make Your People Accountable” we discussed Topgrading and the importance of developing scorecards for each of your company positions. This is important to raise expectations not only for new employees but your current staff as well. A recent blog from the Sales Benchmark Index points out the value in screening for A Players by using Topgrading’s Career History form with all candidates. Check out Does my initial application focus on 'A' players? to learn how the Career History form identifies potential A Players.
Monday evening I had the opportunity to work with a basketball official who in addition to having officiated in the Iowa High School tournament is also officiating at the college level and serves as a trainer to referees in this area. It was a refreshing change from some of the other officials I work with, and I noticed that his professionalism and excellence made me up my game improving my overall performance.
What Differentiates a Multiplier from a Diminisher? A discussion with a client this weekend punctuated his ability to use this characteristic to bring out the best in people. Liz Wiseman, author of Multipliers, asked the Growth Summit Audience last week which of the following responses most differentiated Multipliers from Diminishers: