One of my customers is growing fast. They’ve added 25 employees this year, increased revenue 45%, and plan to acquire additional companies to fuel their growth to add new people over the next three years.Read More
Strategic Discipline Blog
We’re in the process of interviewing two very qualified candidates for the position of Operations Resource at a supply chain management company, World Class Industries.Read More
My plan for this blog originally was the irony of freedom. The past three days working with an enthusiastic and dedicated group of leaders from a new customer who started with me in February for a private two day Rockefeller Habits Workshop. They’d previously attended the Four Decision Workshop in November.
The challenge in almost every business, small to mid-size, growing or static, is to initiate or continue revenue growth. Of the Rockefeller Habits Four Decisions, People, Strategy, Execution and Cash, Strategy is the Decision that produces revenue growth.
Is it comforting to know that even the big guys get things wrong when it comes to customer experience? Maybe I'm daft, but yesterday when I attempted to replace my old wireless router with a new Linksys [Cisco] wireless router there seemed to be a clear disconnect between what the customer might experience and Linksys efforts to resolve potential problems.
In Mastering the Rockefeller Habits Verne Harnish states that to become and remain competitive your company needs three things: