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Strategic Discipline Blog

Winning on Purpose - NPS Leaders Out Pace Good to Great Companies

Posted by Douglas A Wick on Mon, Mar 21, 2022

In October of 2008, I wrote a blog Even in a difficult economy Customer Service can Make a Difference! My car wash customer was looking to improve his business during the summer, due to skyrocketing gas prices. The solution: measure customer satisfaction. Autopia Car Wash in California was one of the first customers I shared Fred Reichheld’s Ultimate question, Net Promoter Score (NPS).

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Topics: Good to Great, customer survey, Net Promoter Score, customer satisfaction metrics, Jim Collins, customer loyalty, Fred Reichheld, Winning on Purpose

Develop a Culture of Discipline - After-Action Reviews

Posted by Douglas Wick on Mon, Jul 5, 2021

What’s your culture like?

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Topics: People, Training, Culture of Discipline, Jim Collins, performance, Execution, human behavior performance, Beyond Entrepreneurship 2.0, After-Action Reviews

Five Conditions Under Which Your People Will Execute Well!

Posted by Douglas Wick on Mon, Jun 21, 2021

Jim Collins and Bill Lazier in Beyond Entrepreneurship 2.0: Turning Your Business into an Enduring Great Company have some news for you.

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Topics: People, Jim Collins, Execution, People and Process, Beyond Entrepreneurship 2.0, Tactical Excellence, Vision & Purpose

Know When to Shift from “Develop” to “Replace”

Posted by Douglas Wick on Mon, Jun 7, 2021

Which way do you tilt?

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Topics: People Decisions, Jim Collins, key seats, People Development, Beyond Entrepreneurship 2.0, Replace or Develop?

BE 2.0 – The Number One Metric You’re NOT Measuring

Posted by Douglas Wick on Mon, May 31, 2021

“One central idea I try to communicate in my courses is that history is the study of choices. It follows no predetermined script. History is determined by the choices made by people both famous and unknown.”

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Topics: One Thing, People, People Decisions, Jim Collins, The Right People, Key Metrics, Beyond Entrepreneurship 2.0

Understand Success – Your Flywheel Architecture & Extensions

Posted by Douglas A Wick on Mon, Jun 22, 2020

"The greatest danger in business and life lies not in outright failure but in achieving success without understanding why you were successful in the first place."

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Topics: Jim Collins, Build up to Breakthrough Flywheel, Strategy Decision, Strategy - How, Turning the Flywheel, Flywheel, Flywheel Extension, Good to Great to Gone

Why Identify Your Flywheel?

Posted by Douglas A Wick on Mon, Sep 9, 2019

Jim Collins’ Turning the Flywheel: A Monograph to Accompany Good to Great released February 26th this year.

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Topics: Good to Great, Jim Collins, Build up to Breakthrough Flywheel, Turning the Flywheel, Flywheel

DISCIPLINE - A Principle of Greatness

Posted by Douglas A Wick on Mon, May 20, 2019

“A culture of discipline is not a principle of business; it is a principle of greatness.” ~ Jim Collins, Good to Great

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Topics: Discipline, Strategic Discipline, Culture of Discipline, Jim Collins, Businesss Disciplines, Turning the Flywheel

Accelerate Momentum – Score Your Flywheel

Posted by Douglas A Wick on Mon, May 13, 2019

Why did Jeff Bezos describe Amazon’s Flywheel in Brad Stone’s The Everything Store: Jeff Bezos and the Age of Amazon as Amazon’s “secret sauce?”

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Topics: Strategic Discipline, Jim Collins, Build up to Breakthrough Flywheel, Turning the Flywheel, Flywheel

The Flywheel - A Customer Example

Posted by Douglas A Wick on Mon, May 6, 2019

Why create a flywheel for your business?

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Topics: Strategic Discipline, Discipline Plan, Culture of Discipline, Jim Collins, Build up to Breakthrough Flywheel, Turning the Flywheel, Flywheel

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Positioning Systems Brand Promise

1. Priorities: Determine your #1 Priority. Achieve measurable progress in 90 days.

2. Metrics: Develop measurable Key Performance Indicators. 

3. Meetings: Establish effective meeting rhythms. (Cadence of Accountability)  Compounding the value of your priority and metrics. 

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The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.

Our 3 disciplines include:

- Priorities
- Metrics
- Meeting Rhythms

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