You may have heard timing is everything.
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Pre-suade Customers and Employees to Change - – Dr Robert Cialdini – San Antonio Summit
Posted by Douglas A Wick on Thu, Jun 1, 2017
Topics: People, Customer, Scale Up Summit San Antonio, Robert Cialdini Pre-Suasion, Dr. Robert Cialdini
Upfront confession, I stole this idea from The DiJulius Group’s blog Ellen Shocks Waitress Who Delivers Great Service | The Power Of Brand Advocates. If you want to get the inspiration behind this blog, go straight to the link.
Read MoreTopics: Customer Feedback, Customer Advocacy, Qualitative Customer Feedback, customer loyalty, NPS, Customer