Strategic Discipline Blog

What’s your definition of Customer Service?

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Topics: customer service, Growth Summit, Growth Summit. Learning, customer loyalty

How would you grade your decision-making capability?  How is your leadership team at making decisions?

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Topics: Strategic Discipline, Decision-Making, planning, Discipline Plan, Annual Plan, strategy decisions

In Take No Short Cuts to Hiring we looked at the process of recruiting and interviewing candidates for a Chief Operating Officer for one of my customers using the Topgrading Process.

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Topics: People Decisions, Topgrading, hiring decisions, The Right People

What if your business had set an annual priority and failed to achieve it?

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Topics: Discipline, One Thing, Discipline Plan, fanatic discipline

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Topics: Mastering the Rockefeller Habits, Four Decisions, Education & Training, Scaling Up Verne Harnish

In Kids Say the Darndest Things – Formula for Human Potential we provide a formula for achieving your maximum potential through one key characteristic – Attitude.

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Topics: Success, People, Goal Achievment

What’s the purpose of developing a Strategy Statement?  For more details on what is a Strategy Statement please read Is Strategy Your Tower of Babel?    

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Topics: strategy, Strategy Statement, strategy decisions

What’s your Strategy?

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Topics: strategy, Strategic Planning, Strategy Statement, strategy decisions

Explosive!  That’s the impact the Collective Intelligence segment of your Gazelles/Rockefeller Habits weekly meeting rhythm can be for your business. 

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Topics: weekly meetings, collective intelligence, Pixar, Creativity Inc.

Have you ever invited someone to your home, an event, or a party and had them respond with, “I’ll try to get there?

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Topics: People Decisions