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Strategic Discipline Blog

The Sandwich – Not Positive Reinforcement

Posted by Douglas A Wick on Sun, Oct 7, 2012

Most of us enjoy a good sandwich.  You probably even have your favorite sandwich, and favorite place to eat it.  A favorite method of constructive criticism that is widely taught in basic supervisory training is called the “sandwich.” 

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Topics: Bringing Out the Best In People, Aubrey Daniels, positive reinforcement, human behavior

Verbal Eraser Destroys Positive Reinforcement

Posted by Douglas A Wick on Wed, Oct 3, 2012

Have you ever had your spouse, a supervisor or manager say something like the following to you?  “Doug you did a great job on …., but you really need to work on…...” 

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Topics: Bringing Out the Best In People, Aubrey Daniels, meeting rhythms, positive reinforcement

Re-Think Common Sense as a Management Tool

Posted by Douglas A Wick on Sun, Sep 30, 2012

Maybe it’s because my first measurement of my common sense came from a personality test designed to evaluate my sales capabilities and it exposed me as being naive.  Naiveté is the exact description for what I had in their test.  In the Objective Management Group of Sales Evaluations we use today (much more scientific) this measurement might have been classified as being too trusting of clients (believe prospects are honest) or not asking hard questions, which is a Hidden Weakness for Record Collection and Emotional Involvement.  

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Topics: Bringing Out the Best In People, employee performance, Aubrey Daniels, scientific knowledge, common sense

Three Sources of Positive Reinforcement and One You’re Overlooking

Posted by Douglas A Wick on Wed, Sep 26, 2012

We’ve discussed positive reinforcement many times in this blog including my last one on Grandma’s Rule and How the Best Managers and Leaders Deliver Positive Reinforcement

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Topics: Bringing Out the Best In People, Aubrey Daniels, positive reinforcement, Management-Related Reinforcement

Positive Reinforcement: Grandma’s Rule Gets Me Home Again

Posted by Douglas A Wick on Mon, Sep 24, 2012

Thursday of last week my Doctor used Grandma’s rule for positive reinforcement on me to ensure I was able to go home on Friday.   “As long as you don’t get a fever or have any other complications overnight, we’ll be sending you home tomorrow.” He offered. 

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Topics: Acute Myeloid Luekemia, Bringing Out the Best In People, Aubrey Daniels, positive reinforcement

Kevin the Terrible and the Myth That People Resist Change

Posted by Douglas A Wick on Thu, Mar 15, 2012

At the close of Monday’s blog, “Can Routines Really Set You Free?” I promised to discuss a myth that Aubrey Daniels addresses in Bringing Out the Best in People.

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Topics: Acute Myeloid Luekemia, Bringing Out the Best In People, employee engagement, employee performance, People, Aubrey Daniels

Human Behavior – One Size Doesn’t Fit All

Posted by Douglas A Wick on Thu, Dec 1, 2011

Each of us is different.  We are not all motivated by the same thing.  It’s a lesson that Aubrey Daniels consistently reinforces in Bringing Out the Best in People.  It’s the reason managing people is so challenging.  It requires thoughtful observation, persistent communication and enduring energy to discover and maintain relationships that support and encourage your people to be their best each day.

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Topics: Bringing Out the Best In People, employee engagement, Aubrey Daniels, human behavior

How the Best Managers and Leaders Deliver Positive Reinforcement

Posted by Douglas A Wick on Mon, Sep 19, 2011

Small things add up.  When it comes to producing results from positive reinforcement a small difference influences results dramatically.  Most effective leaders, managers, and supervisors do not necessarily reinforce more often than ineffective ones.  It’s the detail of what they focus on that makes them better.  Discipline to this detail compounds over time.  It delivers steady pressure on the fly wheel which Jim Collins notes distinguishes the Good to Great companies.  Eventually it provides the impetus to breakthrough.  There is no miracle moment.  Breakthrough only comes through daily discipline of doing the right things right. 

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Topics: Employee Feedback, Bringing Out the Best In People, employee performance, Aubrey Daniels, positive reinforcement

Overlooked Critical Business Success Discipline

Posted by Douglas A Wick on Thu, Jan 6, 2011

How are you feeling about your business today?  We invest a great deal of time and energy on the Strategic Disciplines of meeting rhythms, metrics, priorities, and work process flow charts.  These are all objective elements to running a successful business.  There is another perhaps more subtle yet just as critical aspect to running a successful business and that is the subjective - the raw emotions that it takes to provide the energy that drives your business.

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Topics: Discipline, Core Values, Aubrey Daniels, The Power of Full Engagement

Bad Performance is Your Responsibility

Posted by Douglas A Wick on Mon, Nov 22, 2010

If your business and specifically your people are producing the wrong outcomes it’s very important that you understand this.  Every company is getting the performance it should be because it’s reinforcing that performance with what it is currently doing.  If you’re not happy with what you’re getting you need to put consequences in place that stop these outcomes and then put new consequences in place to positively reinforce the new outcome you want.  The bad news is you’re reinforcing the wrong things or you wouldn’t be getting that performance.  The good news is you can change it with some diligence.

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Topics: Bringing Out the Best In People, employee performance, Aubrey Daniels, positive reinforcement

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The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.

Our 3 disciplines include:

- Priorities
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