A week ago on Friday I had lunch with a former client. It was my first time at a restaurant since February when my health issues began. Late Tuesday of that week, my doctor gave me permission to travel. With a credit we had for our missed March spring break vacation with the boys, my wife and I left late last Friday evening to visit the condo we share with her parents, for Mesa, Arizona. Imagine a tall balding fellow wearing a white surgical mask on the plane. That’s what I looked like in order to avoid the germs that plane flights are notorious for.
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Topics:
Acute Myeloid Luekemia,
One Thing,
Stockdale Paradox,
Chet Holmes,
Michelle Wick
Many business and leadership skills are counter intuitive. Take the idea of less is more. Most of us believe if we tackle more we get more done, when precisely the opposite is true.
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Topics:
Acute Myeloid Luekemia,
Five Dysfunctions of a Team,
leadership,
Mastering the Rockefeller Habits,
Strength Based Leadership
Discretion at the operating level of your business can absolutely destroy your business! When you fail to be consistent, customers come away with a different experience every time. This headline, “Eliminate Discretion at the Operating Level of Your Business” is a mantra from Michael Gerber’s E-Myth, Why Most Small Businesses Don’t Work and What to Do About It. It is the principal of systems at its core. A starting point for systems take precedent over people. (See Topgrading - Was Michael Gerber Wrong)
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Topics:
Acute Myeloid Luekemia,
E-Myth,
People,
customer satisfaction metrics,
Business Culture,
E-Myth Revisited,
Eliminate Discretion at the Operating Level of You
One of my very good clients in Florida is a season ticket holder for the Florida Marlins. Naturally he’s been very disappointed this year with the Marlin’s performance. Expectations were high with opening a new stadium, brought in a new manager (Ozzie Guillen) and new ball players (Jose Reyes) to make a strong drive for the playoffs and possibly the World Series.
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Topics:
Acute Myeloid Luekemia,
Strategic Discipline,
meeting rhythms,
priorities,
metrics
The range of emotions I’ve been through since learning I had Acute Myeloid Leukemia have often left me exhausted. Yet another range is the deep appreciation and sense of gratitude.
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Topics:
Acute Myeloid Luekemia,
Jim Collins,
Stockdale Paradox
It’s difficult to describe the respect I have for Admiral Stockdale. The torture he faced at the hands of the Vietnamese was incredible. Yesterday I received some more brutal facts about how things might look moving forward.
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Topics:
Acute Myeloid Luekemia,
Customer Feedback,
Employee Feedback,
Five Dysfunctions of a Team,
meeting rhythms,
Stockdale Paradox,
The Advantage
To say the last several weeks here in the hospital have been challenging might be an understatement. I’m sure my wife, Michelle, and my family thought I was worse than I did. Despite a lack of energy at times I still found time to work my routine and enjoy my passion for working with my clients.
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Topics:
Acute Myeloid Luekemia,
Strategic Discipline,
One Thing,
Stockdale Paradox,
routine,
Michelle Wick
Should leaders hold their people accountable privately during one-on-one sessions or Group meetings? Although every case is a little different, generally Patrick Lencioni and Positioning Systems experience leads us to support that on cohesive teams, accountability is best handled with the entire team.
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Topics:
Acute Myeloid Luekemia,
Accountability,
Patrick Lencioni,
Organizational Health
In Get Greater Accountability, Individual Meetings or Team Meetings? I failed to outline some of the more positive outcomes that come from group meetings and individual meetings. Let’s look also at private and public accountability and why the latter works so much better in group meetings.
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Topics:
Acute Myeloid Luekemia,
Accountability,
Five Dysfunctions of a Team,
success criteria,
Patrick Lencioni
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