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Strategic Discipline Blog

Douglas A Wick

Recent Posts

Treasure Hunt or Scavenger Hunt?  Turn On the Value Switch

Posted by Douglas A Wick on Mon, Apr 1, 2024

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Topics: Accountability, Responsibility, Compassionate Accountability, Nate Regier, Marshall Goldsmith, How Leaders Hold People Accountable

Switch on The Compassionate Mindset

Posted by Douglas A Wick on Mon, Mar 25, 2024

In the previous two blogs, we introduced you to Compassionate Accountability: How Leaders Build Connection and Get Results by Nate Regier PhD and Marshall Goldsmith.

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Topics: Accountability, Responsibility, Compassionate Accountability, Nate Regier, Marshall Goldsmith, How Leaders Hold People Accountable

Three Fundamental Components of Compassionate Accountability - Value, Capacity, and Responsibility

Posted by Douglas A Wick on Mon, Mar 18, 2024

In our last blog Compassionate Accountability - Difference between Accountability and Responsibility, we shared how Compassionate Accountability is the process of building connection while also getting results. Frequently leaders get confused about balancing accountability and compassion when they need to be part of the same objective.

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Topics: Accountability, Responsibility, Compassionate Accountability, Nate Regier, Marshall Goldsmith, How Leaders Hold People Accountable

Compassionate Accountability - Difference between Accountability and Responsibility

Posted by Douglas A Wick on Mon, Mar 11, 2024

Many leaders feel compassion and accountability are at opposite extremes. Can you be compassionate and accountable?  Nate Regier’s Compassionate Accountability: How Leaders Build Connection and Get Results, shares how each works together to achieve significant results.

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Topics: Accountability, Responsibility, Compassionate Accountability, Nate Regier, Marshall Goldsmith, How Leaders Hold People Accountable

Get Your Employees to Think and Act Like Owners

Posted by Douglas A Wick on Mon, Mar 4, 2024

How many of you wish your employees would act like owners?

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Topics: employee engagement, employee performance, How to Motivate Employees, Scaling Up Verne Harnish, Great Game of Business, Employee Ownership, Employee Learning, Metronomics

Change Your Organizations Behavior

Posted by Douglas A Wick on Mon, Feb 26, 2024

We’re going to share points to help change your culture and your organization’s behavior.

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Topics: strategy, human behavior performance, Company Culture, Harmonious Culture of Accountability, Culture, Strategy Decision, Change Your Culture, Uncommon Service, The Four Service Truths, Frances Frei Anne Morriss

Your Company’s Culture – The Uncommon Service Multiplier

Posted by Douglas A Wick on Mon, Feb 19, 2024

An exercise often done in strategic planning is SWOT: Strengths, Weaknesses, Opportunities, and Threats.

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Topics: customer service, strategy, strategy decisions, Strategy - How, Uncommon Service, The Four Service Truths, Frances Frei Anne Morriss

Changing Your Customers Behavior in Practice – Service Truth #4 Cont.

Posted by Douglas A Wick on Mon, Feb 12, 2024

In our last blog, You Must Manage Your Customer – Uncommon Service Truth #4, we shared Service Truth #4, You Must Manage Your Customer.

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Topics: customer service, strategy decisions, Strategy - How, Uncommon Service, The Four Service Truths, Frances Frei Anne Morriss, Customer Behavior

You Must Manage Your Customer – Uncommon Service Truth #4

Posted by Douglas A Wick on Mon, Feb 5, 2024

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Topics: customer service, Your Core Customer, Strategy Decision, Strategy - How, Uncommon Service, The Four Service Truths, Frances Frei Anne Morriss

It’s Not Your Employees’ Fault - Uncommon Service Truth #3

Posted by Douglas A Wick on Mon, Jan 29, 2024

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Topics: Michael Gerber, strategy decisions, Strategy - How, The E-Myth Revisited, Uncommon Service, The Four Service Truths, Frances Frei Anne Morriss, People Don't Fail, Systems Do

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The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.

Our 3 disciplines include:

- Priorities
- Metrics
- Meeting Rhythms

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