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Strategic Discipline Blog

The Sandwich – Not Positive Reinforcement

Posted by Douglas A Wick on Sun, Oct 7, 2012

Most of us enjoy a good sandwich.  You probably even have your favorite sandwich, and favorite place to eat it.  A favorite method of constructive criticism that is widely taught in basic supervisory training is called the “sandwich.” 

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Topics: Bringing Out the Best In People, Aubrey Daniels, positive reinforcement, human behavior

Lack of Discipline: Workaholism – Good News/Bad News

Posted by Douglas A Wick on Fri, Jul 27, 2012

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Topics: Discipline, Acute Myeloid Luekemia, time management, human behavior, The Power of Full Engagement, Michelle Wick

Which is Best Individual Meetings or Team Meetings? Personal Story on Accountability.

Posted by Douglas A Wick on Tue, Jul 3, 2012

Accountability.  It’s a critical element in organizations that grow.   Last Monday at about 2:15 AM one of the doctors took accountability for me, made a decision to send me to the ICU possibly saving my life,   I didn’t want to go there, I liked being in the familiar.   He looked at the larger picture. The trends he saw disturbed him.  Continuing fever for two and half days.  Hemoglobin being absorbed almost as fast as they could put it in me.  Plus the disturbing rate my heart was pumping at, and the balance between the low and high number they give on blood pressure.  (The bottom number is not good if it drops below 60.) 

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Topics: Acute Myeloid Luekemia, Accountability, metrics, human behavior, Organizational Health, human behavior performance

Make Yourself, Employees and Customers Happier – Employee Engagement

Posted by Douglas A Wick on Sun, Dec 18, 2011

Did you realize when a customer says thanks, they make you happy, but they make themselves even happier.  In her book The How of Happiness, Sonja Lyubomirsky, a professor at the University of California, Riverside, describes a dozen scientifically proven strategies to make yourself happier.  The first?  Expressing gratitude.

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Topics: Employee Feedback, employee engagement, Switch, human behavior

Human Behavior – One Size Doesn’t Fit All

Posted by Douglas A Wick on Thu, Dec 1, 2011

Each of us is different.  We are not all motivated by the same thing.  It’s a lesson that Aubrey Daniels consistently reinforces in Bringing Out the Best in People.  It’s the reason managing people is so challenging.  It requires thoughtful observation, persistent communication and enduring energy to discover and maintain relationships that support and encourage your people to be their best each day.

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Topics: Bringing Out the Best In People, employee engagement, Aubrey Daniels, human behavior

Dan Pinks’ Enduring Motivators – Balance In Priorities

Posted by Douglas A Wick on Mon, Nov 28, 2011

If you’ve not seen Dan Pink's video yet RSA Animate - Drive: The surprising truth about what motivates us, I urge you to view it.   Pink presented his views on human behavior and motivation during the Phoenix Growth Summit.  I’ll have more on his offerings in future blogs.

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Topics: priorities, Growth Summit, human behavior, productivity, Balance

Tortoise or Hare, Which Discipline do you Follow?

Posted by Douglas A Wick on Mon, Mar 21, 2011

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Topics: employee performance, human behavior, rhythm, The Power of Full Engagement

Strategic Discipline: Make Your New Year Resolutions Stick

Posted by Douglas A Wick on Fri, Dec 31, 2010

Dan and Chip Heath, the authors of Switch, How to Change When Change is Hard, and Made to Stick recently sent out a newsletter FIVE TIPS FOR (FINALLY) GETTING YOUR NEW YEAR'S RESOLUTION RIGHT that suggest ideas gleaned from their research that I’d like to suggest you peruse as you consider making your New Year’s resolutions.

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Topics: Accountability, Strategic Discipline, human behavior

Bottom Line on Performance

Posted by Douglas A Wick on Wed, Nov 24, 2010

Last blog Bad Performance is Your Responsibility we discussed how ultimately the results you are getting from your people is your accountability.  The bottom line here is that in order to get the 40% discretionary effort from your people which leads to higher performance you need to identify the behaviors that are producing poor outcomes and arrange consequences that will stop them.  Next identify the behaviors that will produce desirable outcomes and arrange consequences that will positively reinforce them. 

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Topics: Accountability, Strategic Discipline, positive reinforcement, human behavior

Vacations - Breakthrough in Time Management

Posted by Douglas A Wick on Tue, Jul 20, 2010

Have you ever found that when you go on vacation you come up with great ideas for your business?  Seemingly impossible challenges suddenly become simply resolvable when you are away from work?  It’s not surprising.  Michael Gelb, Author of “How to Think Like Leonardo da Vinci” wrote, “Where are you when you get your best ideas?  Almost no one claims to get their best ideas at work.” 

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Topics: employee performance, time management, human behavior, The Power of Full Engagement, use of energy

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The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.

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