How can you make people feel important? What benefits do you receive by doing so?
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Topics: Employee Feedback, employee engagement, Employee Recognition, Business Growth, employee performance, positive reinforcement, Psychology of Achievement, Brian Tracy
When I last addressed positive reinforcement and superior human relationships in To Improve Your Relationships Improve This in early December I promised to provide four steps to help make others feel important. These are from my notes Brian Tracy’s “The Psychology of Achievement” taken many years ago.
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Topics: Bringing Out the Best In People, Employee Recognition, employee performance, People, Aubrey Daniels, Multipliers, performance, First Break All the Rules, Psychology of Achievement
Last blog in Key Performance Indicators we presented the value of speaking to customers and employees routinely and why these measurements can be so powerful to your business.
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Topics: Customer Feedback, Employee Feedback, Business Growth, key performance indicators, Customer Advocacy, Rockefeller Habits Checklist
What are Key Performance Indicators? What they should entail? How do you determine which to track? How often if ever you should change them?
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Topics: Business Growth, metrics, key performance indicators, Quantification, Qualitative Customer Feedback, Quantitative Customer Feedback, KPI's, Scaling Up Verne Harnish
It may be natural that two of my favorite stories from Good to Great and Great by Choice are two level five leaders who survived cancer, since overcoming Leukemia and going through a Bone Marrow Transplant have been a defining moment in my life. Much of my esteem for Intel’s Andy Grove is written in Great by Choice 10Xer’s Empirical Creativity – Andy Grove Intel. The blog outlines Grove’s approach to his discovery of prostate cancer. Instead of relying on others people for cues on how to proceed, Grove looked for empirical evidence/creativity. Empirical Evidence is one of the three Core Behaviors Collins found Great By Choice 10xers had in common. These behaviors help balance the continuous uncertainty they face, that they cannot control, cannot accurately predict, which are coupled with the significant aspects of the world around them, versus rejecting the idea that these forces outside their control or chance events determine their results; they accept full responsibility for their own fate.
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Topics: Great by Choice, Clarity of Purpose, Level 5 Leadership, Level Five Ambition, Andy Grove, Darwin Smith, Clarity
Recently Google conducted a management survey on the #1 key to being considered an effective, successful manager in employee’s minds. Gazelle’s coaches have been offering these key insights to our coaching partners to help them improve manager development and the individuals in their teams. What do you think that key attribute or action might be?
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If you’ve been to the gas station recently you’ve noticed the plunge in gas prices. It’s a trend in recent months and it illustrates and important strategy and planning benchmark that your business should be doing on an annual basis, and possibly more frequently depending how fasting you are growing compared to your industry.
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Topics: Business Growth, Annual Plan, leadership, strategy, Strategic Planning, Leadership Team, SWOT, Prediction, SWT, Forecast
You’re probably familiar with the term KPI’s or Key Performance Indicators. KPI’s are driven by top-down leadership decisions. These are the Key Performance Indicators for the company based on the Annual, Quarterly and Trimester planning and strategy meetings businesses have to set direction for the business.
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Topics: Accountability, employee performance, meeting rhythms, Alignment, precision and specificity
This past week my wife Michelle visited some friends in the St. Petersburg/Tampa Bay area and attended the Packer-Buccaneer game on Sunday.
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Topics: positive reinforcement, Give and Take, appreciation, Michelle Wick, Mom, reward and recognition
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