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Somewhere in your office probably lies an Operating Manual and List of policies for your company. If you have a documented version, you can probably blow the dust off of it, because it rarely or never is referred to except by your human resources department. If it’s a digital version it’s probably not been updated in some time.
Topics: habits, The Power of Habit, routine, Operating Manuals, Policies
When founder and former CEO Howard Schultz returned to Starbuck after an eight year absence in 2008 the company rebounded. What happened and how did he manage to turn around a company that had lost its focus on the customer?
Topics: customer service, employee performance, habits, The Power of Habit, Education & Training, routine, Alcoa, Paul O'Neill, Starbucks
Topics: Business Growth, One Thing, Business Priorities, best practices of growth companies, habits, The Power of Habit, Keystone Habit
We’ve discussed Paul O’Neill’s plan for getting to zero injuries previously in One Thing: Are Meeting Rhythms Keystone Habits? And Would You Fire Someone for Violating Your Core Values? The safety emphasis entailed the most radical realignment in Alcoa’s history. O’Neill believed the key to protecting Alcoa employees, is understanding why injuries happen in the first place.
Topics: Pearsons Law, habits, The Power of Habit, routine
May 1996, Paul O’Neil, (discussed in One Thing: Are Meeting Rhythms Keystone Habits?) had been at Alcoa for a decade. His leadership is studied at Harvard Business School and Kennedy School of Government, he’s mentioned as a candidate for commerce secretary or secretary of defense, the employees and union give him high marks. Alcoa’s stock price has risen over 200%. He’s an acknowledged success.
Topics: Business Growth, Top Priority, Core Values, habits, Business Culture, Keystone Habit
Topics: Business Growth, One Thing, meeting rhythms, The Power of Habit, routine, Keystone Habit
Ever since reading Bringing Out the Best in People by Aubrey Daniels I’ve been a big fan of his techniques for improving work performance. A recent blog by Aubrey Daniels, 6 Things To Do Instead of Performance Appraisals, offers his insights why performance appraisals are a poor investment for improving business performance.
Topics: employee engagement, employee performance, People, People Decisions, Aubrey Daniels, performance
Topics: quarterly meetings, meeting rhythms, best practices of growth companies, meetings
We spoke on confidence before in Where Does Confidence Come From? Giving Positive Reinforcement. A reader posted a comment to LinkedIn reminding me of another place where confidence comes from.
Topics: quarterly meetings, Coach Advisor, Catalyst, positive reinforcement, confidence, mentor
What’s more important? Want to or how to?
Topics: Business Growth, People, Core Purpose, Business Culture
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Doug Wick, President
Positioning Systems
The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.
Our 3 disciplines include:
- Priorities
- Metrics
- Meeting Rhythms
