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Strategic Discipline Blog

Give More Customer Service - Las Vegas Growth Summit

Posted by Douglas A Wick on Wed, Oct 29, 2014

You may recall in People: Teaching Willpower Spurs Starbucks’ Business Growth we discussed how habits changed ordinary people like Travis into an extraordinary service provider.  If you don’t know how hard that might be, read the blog to discover how Travis behaved at McDonalds.

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Topics: customer service, Growth Summit, daily huddle, customer loyalty, Starbucks

Disruptive Innovation:The Exponential Organization - Las Vegas Growth Summit

Posted by Douglas A Wick on Tue, Oct 28, 2014

Exciting or Frightening. 

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Topics: Business Growth, Growth Summit, Esponential Growth, Salim Ismail

Balance Productivity and People

Posted by Douglas A Wick on Mon, Oct 27, 2014

With the Growth Summit starting Tuesday and our Gazelles Coaching meetings not beginning until Monday this is a modification of a blog (Subjectivity & Objectivity – Required Business Disciplines) written in September of 2010 and another (Critical Numbers - People/Relationship Drivers)in December 2012 .  Flying on Delta to Las Vegas reminded me of an example we often provide on the critical need for balance in setting priority for your business.  I’ve updated the content to reflect the emphasis to balance the two drivers, people and productivity, in your business.

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Topics: One Thing, Balanced Priorities, Process/Productivity Drivers, People/Relationship Drivers, Balance, Balanced Metrics

Scale up - Mastering the Rockefeller Habits 4 Decisions Workshop

Posted by Douglas A Wick on Thu, Oct 23, 2014

Have you considered whether or not your business needs a business coach?  Do you have the right structure for Annual and Quarterly Planning?  What elements of Strategy or Execution can your business do better to achieve increased results?

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Topics: quarterly meetings, Accountability, 4-3-2-1 formula for business growth, Catalyst, Annual Plan, Mastering the Rockefeller Habits, Four Decisions, Alignment

Why You Should Not Facilitate Your Annual Meeting?

Posted by Douglas A Wick on Mon, Oct 20, 2014

Considering that you’re the leader of your business it naturally makes sense that you should plan and command the leadership role in your annual planning and strategy session.

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Topics: Employee Feedback, employee performance, Annual Plan, leadership, Four Decisions, Leadership Team

What’s Your Brand Promise? Here’s an Example

Posted by Douglas A Wick on Thu, Oct 16, 2014

Last blog we discussed how understanding your customer and their needs is key to establishing an effective brand promise.

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Topics: Strategic Discipline, The Inside Advantage, Core Customer, Seven Strata of Strategy, Brand Promise, Customer needs

What’s a Brand Promise?

Posted by Douglas A Wick on Mon, Oct 13, 2014

Does your business have a Brand Promise?

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Topics: The Inside Advantage, Core Customer, WHO WHAT HOW The Inside Advantage, Uncommon Offering, Brand Promise, WHO

Derek Jeter’s Success Habits & Routines

Posted by Douglas A Wick on Thu, Oct 9, 2014

In Tom Verducci’s September 29th article Exit Stage Center on Derek Jeter he provided a number of references to developing habits and routines, along with leadership that in case you missed the article I thought I’d share with you.

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Topics: Good to Great, Jim Collins, habits, routine, Derek Jeter

Willpower Rules Your Performance

Posted by Douglas A Wick on Mon, Oct 6, 2014

Warm chocolate chip cookies and radishes! You’ve smelled fresh baked chocolate chip cookies haven’t you?  They smell delicious.

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Topics: time management, habits, The Power of Habit, precision and specificity, routine, Willpower

Finding the Willpower for Better Execution

Posted by Douglas A Wick on Thu, Oct 2, 2014

Why are some people able to muster more will power than others?

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Topics: Decision-Making, employee performance, priorities, habits, The Power of Habit, Execution, routine, rockefeller habits 4-3-2-1 growth formula

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Positioning Systems Brand Promise

1. Priorities: Determine your #1 Priority. Achieve measurable progress in 90 days.

2. Metrics: Develop measurable Key Performance Indicators. 

3. Meetings: Establish effective meeting rhythms. (Cadence of Accountability)  Compounding the value of your priority and metrics. 

(BRAND PROMISE GUARANTEE): We will refund all compensation if our disciplined coaching and proprietary tools fail to meet your expectations.

Certified Gazelles Coach

Doug Wick, President

Positioning Systems

 

The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.

Our 3 disciplines include:

- Priorities
- Metrics
- Meeting Rhythms

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