You may recall in People: Teaching Willpower Spurs Starbucks’ Business Growth we discussed how habits changed ordinary people like Travis into an extraordinary service provider. If you don’t know how hard that might be, read the blog to discover how Travis behaved at McDonalds.
Strategic Discipline Blog
Topics: customer service, Growth Summit, daily huddle, customer loyalty, Starbucks
Disruptive Innovation:The Exponential Organization - Las Vegas Growth Summit
Posted by Douglas A Wick on Tue, Oct 28, 2014
Topics: Business Growth, Growth Summit, Esponential Growth, Salim Ismail
With the Growth Summit starting Tuesday and our Gazelles Coaching meetings not beginning until Monday this is a modification of a blog (Subjectivity & Objectivity – Required Business Disciplines) written in September of 2010 and another (Critical Numbers - People/Relationship Drivers)in December 2012 . Flying on Delta to Las Vegas reminded me of an example we often provide on the critical need for balance in setting priority for your business. I’ve updated the content to reflect the emphasis to balance the two drivers, people and productivity, in your business.
Topics: One Thing, Balanced Priorities, Process/Productivity Drivers, People/Relationship Drivers, Balance, Balanced Metrics
Scale up - Mastering the Rockefeller Habits 4 Decisions Workshop
Posted by Douglas A Wick on Thu, Oct 23, 2014
Have you considered whether or not your business needs a business coach? Do you have the right structure for Annual and Quarterly Planning? What elements of Strategy or Execution can your business do better to achieve increased results?
Topics: quarterly meetings, Accountability, 4-3-2-1 formula for business growth, Catalyst, Annual Plan, Mastering the Rockefeller Habits, Four Decisions, Alignment
Considering that you’re the leader of your business it naturally makes sense that you should plan and command the leadership role in your annual planning and strategy session.
Topics: Employee Feedback, employee performance, Annual Plan, leadership, Four Decisions, Leadership Team
Last blog we discussed how understanding your customer and their needs is key to establishing an effective brand promise.
Topics: Strategic Discipline, The Inside Advantage, Core Customer, Seven Strata of Strategy, Brand Promise, Customer needs
Topics: The Inside Advantage, Core Customer, WHO WHAT HOW The Inside Advantage, Uncommon Offering, Brand Promise, WHO
In Tom Verducci’s September 29th article Exit Stage Center on Derek Jeter he provided a number of references to developing habits and routines, along with leadership that in case you missed the article I thought I’d share with you.
Topics: Good to Great, Jim Collins, habits, routine, Derek Jeter
Warm chocolate chip cookies and radishes! You’ve smelled fresh baked chocolate chip cookies haven’t you? They smell delicious.
Topics: time management, habits, The Power of Habit, precision and specificity, routine, Willpower