Strategic Discipline Blog

It’s often the place I find new customers resist reviewing and working on. 

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Topics: Core Values, People, Core Purpose, Growth Summit, Harmonious Culture of Accountability, Great Brands

Going from last (18^th place among all major airlines) to first was the story that captured my attention with our second speaker at the Scale Up Fortune Atlanta Growth Summit.. 

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Topics: Growth Summit, Execution, The Open Organization, Jim Whitehurst, Delta Airlines

Change. 

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Topics: People Decisions, Growth Summit, Execution, daily huddle, General Stanley McChrystal

One of the highlights of attending the Growth Summit for me as a coach is the day or two before the Summit when almost 200 Gazelles coaches meet to learn practices and sharpen our crafts. Monday we received a personal audience with Verne Harnish, the author of Scaling Up and Mastering the Rockefeller Habits.

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Topics: People, manager, Growth Summit, Scaling Up Verne Harnish

Verne Harnish has long lauded Kip Tindell’s book Uncontainable as one of the best business books he’s ever read. Perhaps it was my frame of mind or his voice, but I must confess that when I began listening to the audio version of Uncontainable I was less than impressed.  Kip is the voice on the audio version and I simply found myself losing interest as he continued to preach his philosophy on The Container Store and how he influenced its growth.

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Topics: Growth Summit, Conscious Capitalism, Uncontainable

“Plans are Worthless, Planning is Everything!” General Dwight D Eisenhower.

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Topics: Process/Productivity Drivers, Growth Summit, productivity, Execution

John Mullins knowledge and work at Harvard Business Review (HBR) have been discussed here previously in Cash – How Fast Can Your Company Afford to Grow?  His book, The Customer Funded Business was the topic of his presentation at the Dallas Growth Summit.

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Topics: Growth Summit, Cash

What’s your definition of Customer Service?

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Topics: customer service, Growth Summit, Growth Summit. Learning, customer loyalty

If you lead a team, or business, or simply manage a group of people for your organization you know this feeling.  An passion to help each person you lead or manage to perform at their highest level; to reach and exceed their potential capabilities.

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Topics: Growth Summit, Growth Summit. Learning, Smart Tribes

Ever received your airline boarding pass and been puzzled on how to decipher what it all means? 

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Topics: Growth Summit, Growth Summit. Learning, Leadership Summit, Paul Akers, 2 Second Lean