What I’ve written about Zappos Core Values before bears repeating. We’ll examine using Core Values in your hiring and selection process focusing on a specific value that Tony Hsieh, the CEO of Zappos is particularly fond of.
Strategic Discipline Blog
It’s the first Monday of 2014! David Allen, author of Getting Things Done and past Fortune/Gazelles Growth Summit speaker, recommends this day (or possibly another between Christmas and the New Year) as an excellent day to clean out your office, getting rid of anything you haven’t used in the past year.
Working with our client’s one critical element to make sure a business does not get out of balance is making sure when you choose your priorities you balance your productivity measures with a people or relationship measurement. It’s your critical number that assures your effort to build more productivity doesn’t hurt the relationships with your customers, employees or shareholders.
Almost two years ago I sat in a hospital room with my wife, my oldest son, and Dr Zenk. Dr. Zenk gave me the news that I had Acute Myeloid Leukemia. He was as direct as he could possibly be. He explained that I would need chemotherapy treatment and if successful a bone marrow transplant. He noted that typically patients who undergo this type of treatment are out of work a year or more. He didn’t need to explain that treatment would be expensive. The thought of being out of work for a year, as the sole wage earner for my family, set me back. How would my family survive? How would I feel knowing the impossible challenge I’d just put my family in? I was devastated! I cannot recall ever feeling so low.
Too often we get so involved in our business working to get ahead that we forget to celebrate moments of victory. We don’t take time to reflect on what we accomplish. We miss moments of renewal, celebration, and recognition. These are valuable reminders of our success. These raise morale, help us to pause and reflect on what it takes to achieve. These are moments to shine the spotlight on people who have gone beyond normal dedication and commitment to achieve remarkable performance.
Life isn’t fair, so get over it.