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Strategic Discipline Blog

Do Your Business Metrics Spring You Into Action?

Posted by Douglas A Wick on Tue, Mar 13, 2012

Last night my sleep pattern was severely disrupted.  About 10:30 PM the nurses discovered I was running a slight fever.  Immediately they jumped into action.  On the Leukemia ward of the hospital anyone suffering from a fever is handled seriously. 

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Topics: Accountability, employee performance, leading indicators, metrics, key performance indicators, performance

Employee Engagement: Inspire Your Team

Posted by Douglas A Wick on Tue, Jan 3, 2012

Are you ready to get 2012 off to a roaring start?  Would you like to get your team more inspired this year?  Mike Schulte, Fleck Sales, earlier this year shared a video on what inspires your team.  People don’t buy what you do; they buy why you do it.  It’s the soft spot in your business that is frequently ignored or not valued as critically as is required.  This subjective aspect of your business is included as Core Values, Core Purpose on your One Page Strategic Plan.  They are often overlooked.  Jim Collins in Built to Last, and Good to Great provided supportive proof that these elements are critical to business success.  This video Simon Sinek: How great leaders inspire action offers insight into why you need the “WHY” in your business.

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Topics: employee engagement, Core Values, Core Purpose, performance

Priorities Require Metrics

Posted by Douglas A Wick on Mon, Dec 12, 2011

If you want to improve something what should you do?  First make it a priority, then begin measuring it.  One of my clients and I share a goal to improve our lead generation activities.  We‘ve been talking about improving performance for months and recently decided in order to improve our behavior we need to make this intention a priority.  Establishing the priority came first.  Then we had to decide to measure it and finally put accountability in place. 

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Topics: priority, Business Dashboards, Pearsons Law, performance

Measure Fun – Employee Engagement – PHX Growth Summit

Posted by Douglas A Wick on Wed, Nov 9, 2011

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Topics: Employee Feedback, employee engagement, themes, performance, productivity

Leadership Discipline – Emotional Intelligence – PHX Growth Summit

Posted by Douglas A Wick on Wed, Oct 26, 2011

As today’s Fortune Growth Summit came to a close one of the coaches next to me, Howard Shore, whispered that this might be the best Growth Summit yet.  I’d have to agree.  Verne Harnish always wraps up the show with a short conclusion, several sponsor messages and today a comedian who is also a Jewish Rabbi.   Rabbi Stephen Baars offered excellent comedic relief as well as an exceptional message on thinking.  More of that in another blog.  Todd Klein, author of Built to Change and Sally Hosghead, consultant and author of Fascinate: Seven Triggers to Persuasion and Captivation had great messages and ideas all share in the coming weeks. 

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Topics: leadership, Growth Summit, performance, emotional intelligence

What's Your Story?

Posted by Douglas A Wick on Thu, Jan 10, 2008

Paul Orfalea, the founder of Kinko’s has an interesting story with lots of anecdotes.  However I'd like to provide you with a question and book for you to considering picking up that really speaks to the heart of why you are or aren't achieving what you want.
The book [I'm listening to it on CD] is the Power of Story, by Jim Loehr, the gentleman that co-authored the Power of Full Engagement, another one of my favorite books.  Having only read a portion of it I can only give you the flavor of it.  Like most books I enjoy I plan to get the hard copy now that I've found the audio portion is so engaging.
The book offers a very good perspective that most of us are caught in a web of deception and limitation due to the stories we continually tell ourselves. 
Two stories that stood out was of a tennis player they worked with that they helped determine her mission.  When they originally asked her what her mission was, she announced it was to win lots of money and become a top ten tennis player.  She realized very quickly that wasn't very fulfilling, and discovered the emptiness of this when she achieved what she wanted and still felt unfulfilled. 
Through a number of questions similar to our Primary Aim and what most people would recognize as a discovery process for your mission statement this female tennis player had an epiphany.  She announced one morning that your mission was, "I want to be sunny!"  
She wanted to be a beacon of happiness, which eliminated the stress and anxiety she had been feeling about her striving to achieve.  Uninhibited by her previous constraints and only concerned with living her mission, she promptly went out and played her best tennis ever upsetting one of her previous nemesis in her first grand slam event.
Story #2 is about a business owner who while performing extraordinarily well after taking over his father's business never felt happy or satisfied.  He realized that his obsession to build the business was more about making his father feel he was good enough rather than any desire of his own. 
Unfortunately many if not most of us face the same situation as the latter story.  We have never really figured out what makes us happy.  In fact we are busy constructing stories, most of them compelling lies about how we are not good enough or what we can't do rather than positive life affirming messages of the person we are truly capable of becoming.
I plan to write one of my newsletters on this, once I have gotten through more of the book.  The idea the Power of Story, by Jim Loehr offers is that we can change our lives by simply changing our story.  Perhaps simply isn't the best word to use here, but let me ask you, what's your story?  Where have you been deceiving yourself into believing you are less than you are capable of?
Finally I leave you with a quote from Marianne Williamson [Also sometimes attributed to Nelson Mendala] that I have built my business purpose around,  “Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light not our darkness that most frightens us. We ask ourselves, "Who am I to be brilliant, gorgeous, talented and fabulous." Actually, who are you NOT to be? Your playing small doesn't serve the world. There is nothing enlightened about shrinking so that others won't feel insecure around you. We are born to manifest the glory that is within us. It is in everyone. And as we let our own light shine, we unconsciously give others permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.”    
Reading the Power of Story, makes me appreciate the power that Paul Orfalea created in achieving his success with Kinkos.  What your story, and how much do you wish to achieve?  I'll talk about Kinkos in my next blog.
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Topics: Business Growth, priorities, performance, Power of Story

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1. Priorities: Determine your #1 Priority. Achieve measurable progress in 90 days.

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Doug Wick, President

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The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.

Our 3 disciplines include:

- Priorities
- Metrics
- Meeting Rhythms

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