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Topics: Acute Myeloid Luekemia, Customer Feedback, Employee Feedback, weekly meetings, leading indicators, Bone Marrow Transplant, GVHD, Relationship Drivers
It’s difficult to describe the respect I have for Admiral Stockdale. The torture he faced at the hands of the Vietnamese was incredible. Yesterday I received some more brutal facts about how things might look moving forward.
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Topics: Acute Myeloid Luekemia, Customer Feedback, Employee Feedback, Five Dysfunctions of a Team, meeting rhythms, Stockdale Paradox, The Advantage
As a business coach I’ve discovered there are two opposite ends of the spectrum when it comes to why a business doesn’t create a set of ideals, or as Jim Stengel calls it the Brand Ideal.
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Topics: Employee Feedback, employee engagement, Strategic Discipline, Core Purpose, Grow: How Ideals Power Growth and Profit at the Wo, use of energy
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Topics: Good to Great, Acute Myeloid Luekemia, Customer Feedback, Employee Feedback, meeting rhythms, Stockdale Paradox
Did you realize when a customer says thanks, they make you happy, but they make themselves even happier. In her book The How of Happiness, Sonja Lyubomirsky, a professor at the University of California, Riverside, describes a dozen scientifically proven strategies to make yourself happier. The first? Expressing gratitude.
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Topics: Employee Feedback, employee engagement, Switch, human behavior
Right now you should be deep into your annual planning or already have completed it. In preparing our coaching clients for annual planning we always ask the company to complete a short five question employee survey to gather information. Questions include what the company should start, stop and keep doing. (Send me an email Employee Survey if you’d like these five questions.) Discovery like this is important for the business in looking ahead. Remember the movie “Titanic?” “Iceberg dead ahead?” Many times the people at the tactical level of our business know much more than we give them credit for, and frequently they see the obstacles, challenges and opportunities far better than we or our mangers and departments heads can.
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Topics: Employee Feedback, Annual Plan, Growth Summit, Employee Survey
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Topics: Employee Feedback, employee engagement, themes, performance, productivity
Imagine it’s the biggest moment of your life. Your opportunity for glory. The moment professionally you’ve practiced and prepared for. Now imagine it’s in front of a live audience and millions of TV viewers. In fact it’s the biggest stage in the world! It’s a critical moment for you and the people you work with.
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Topics: Employee Feedback, employee engagement, Sports World
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Topics: Employee Feedback, weekly meetings, positive reinforcement, priorities, Balance
Usually during tough times managers get tough. They succumb to the pressure and use more punishment and negative reinforcement. Why is this a recipe for disaster? If both positive and negative reinforcement get results why should we care?
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Topics: Employee Feedback, employee performance, positive reinforcement, negative reinforcement
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