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Strategic Discipline Blog

Human Behavior – One Size Doesn’t Fit All

Posted by Douglas A Wick on Thu, Dec 1, 2011

Each of us is different.  We are not all motivated by the same thing.  It’s a lesson that Aubrey Daniels consistently reinforces in Bringing Out the Best in People.  It’s the reason managing people is so challenging.  It requires thoughtful observation, persistent communication and enduring energy to discover and maintain relationships that support and encourage your people to be their best each day.

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Topics: Bringing Out the Best In People, employee engagement, Aubrey Daniels, human behavior

Measure Fun – Employee Engagement – PHX Growth Summit

Posted by Douglas A Wick on Wed, Nov 9, 2011

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Topics: Employee Feedback, employee engagement, themes, performance, productivity

What Are Your Employees Thinking? Critical Employee Feedback

Posted by Douglas A Wick on Thu, Oct 13, 2011

Imagine it’s the biggest moment of your life.  Your opportunity for glory.  The moment professionally you’ve practiced and prepared for. Now imagine it’s in front of a live audience and millions of TV viewers.  In fact it’s the biggest stage in the world!  It’s a critical moment for you and the people you work with. 

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Topics: Employee Feedback, employee engagement, Sports World

Beat Goliath - Graham Weston Rackspace Houston Growth Summit

Posted by Douglas A Wick on Wed, May 11, 2011

Graham Weston took a risk asking our Growth Summit audience to give him comments good or bad about his company Rackspace.  At the core of his curiosity is a commitment to a cultural change he began in 1999 which has sky-rocketed his firm to enormous growth and an envied position in a highly competitive expanding marketplace.  A CEO from the audience responded describing an emergency situation where their server went down right before hosting an on line webinar at 10 PM on a Saturday.  Rackspace answered their call immediately and worked through the night to help them get their webinar on by 6 AM Sunday.  The CEO said it was the most impressive customer service performance he’d ever seen.

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Topics: Customer Feedback, Net Promoter Score, employee engagement, Strength Based Leadership, Ultimate Advantage

Dandelions - What are your Business Dashboards?

Posted by Douglas A Wick on Wed, May 4, 2011

I confess.  I cannot walk by a dandelion without have the obsessive compulsion to grab my gardening tool and dig it out.

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Topics: employee engagement, employee performance, priorities, Business Dashboards

The Drama Triangle or Empowerment Dynamic - Orlando Growth Summit

Posted by Douglas A Wick on Tue, Oct 19, 2010

In advance of the Fortune Fall Growth Summit, Gazelles coaches gather to sharpen our plowshares [so to speak] and learn new best practices and ideas from the thought leaders.  Today included a new tool from Verne Harnish to help identify the 4-9 critical processes that drive a success as well as Verne’s new concept on Strategy.  He specifically provided a best practice example from one of our Gazelles clients, Build Direct, that’s applying the Seven Strata of Strategy with great success.  More on these in future blogs and newsletters.

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Topics: employee engagement, Growth Summit, stress

12 Rules for Management Discipline

Posted by Douglas A Wick on Mon, Sep 20, 2010

A recent article from Gallup Management Journal on What Really Drives Financial Success?  reminded me how valuable the book First Break All the Rules is for determining strength in the workplace.  If you employ five or more employees I strongly recommend you pick up the book or its more recent version 12: The Elements of Great Managing.  It reveals the following 12 rules as being critical to having a well engaged and performing workplace:

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Topics: Good to Great, employee engagement, Strategic Discipline, Pearsons Law, Q12, First Break All the Rules

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The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.

Our 3 disciplines include:

- Priorities
- Metrics
- Meeting Rhythms

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