Last blog, Is Good News Part of Your Business Culture, I closed with this quote, “If you could get all the people in an organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time.” Patrick Lencioni, Five Dysfunctions of a Team.
Strategic Discipline Blog
My Wednesday biopsy results and most recent blog Four Purposes for Quarterly Meetings reminded me of the importance of good news and positive reinforcement in building a growing business culture. Recognizing accomplishments achieved at Quarterly Planning Meetings is just one step in the meeting rhythm cycle that offers good news and positive impact on your team. Daily Huddles include opportunities for every one of your staff to report on victories they’ve achieved each day.
Discretion at the operating level of your business can absolutely destroy your business! When you fail to be consistent, customers come away with a different experience every time. This headline, “Eliminate Discretion at the Operating Level of Your Business” is a mantra from Michael Gerber’s E-Myth, Why Most Small Businesses Don’t Work and What to Do About It. It is the principal of systems at its core. A starting point for systems take precedent over people. (See Topgrading - Was Michael Gerber Wrong)
The last three Strategic Discipline blogs emphasize the importance of getting your culture right. The reward? Businesses that have great cultures grow at an unprecedented pace compared to their competition and the market itself.