Strategic Discipline Blog

Is there a difference between being driven to do something and being passionate about it?

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Topics: Core Purpose, Growth Summit, Passion, Exponential Organization, MTP, The Monk and the Riddle: The Art of Creating a Lif

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Topics: Employee Feedback, employee engagement, People, Growth Summit, Employee retention

You’re interviewing a candidate for a sales position.  You like their responses to your questions, so you ask a typical question often required of sales candidates, “Sell me something!”  In this case it's a jug of water on your desk.

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Topics: Growth Summit, persaussion principles, Power of Persausion

You may recall in People: Teaching Willpower Spurs Starbucks’ Business Growth we discussed how habits changed ordinary people like Travis into an extraordinary service provider.  If you don’t know how hard that might be, read the blog to discover how Travis behaved at McDonalds.

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Topics: customer service, Growth Summit, daily huddle, customer loyalty, Starbucks

Exciting or Frightening. 

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Topics: Business Growth, Growth Summit, Esponential Growth, Salim Ismail

With the Growth Summit starting Tuesday and our Gazelles Coaching meetings not beginning until Monday this is a modification of a blog (Subjectivity & Objectivity – Required Business Disciplines) written in September of 2010 and another (Critical Numbers - People/Relationship Drivers)in December 2012 .  Flying on Delta to Las Vegas reminded me of an example we often provide on the critical need for balance in setting priority for your business.  I’ve updated the content to reflect the emphasis to balance the two drivers, people and productivity, in your business.

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Topics: One Thing, Balanced Priorities, Process/Productivity Drivers, People/Relationship Drivers, Balance, Balanced Metrics

Have you considered whether or not your business needs a business coach?  Do you have the right structure for Annual and Quarterly Planning?  What elements of Strategy or Execution can your business do better to achieve increased results?

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Topics: quarterly meetings, Accountability, 4-3-2-1 formula for business growth, Catalyst, Annual Plan, Mastering the Rockefeller Habits, Four Decisions, Alignment

Considering that you’re the leader of your business it naturally makes sense that you should plan and command the leadership role in your annual planning and strategy session.

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Topics: Employee Feedback, employee performance, Annual Plan, leadership, Four Decisions, Leadership Team

Last blog we discussed how understanding your customer and their needs is key to establishing an effective brand promise.

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Topics: Strategic Discipline, The Inside Advantage, Core Customer, Seven Strata of Strategy, Brand Promise, Customer needs

Does your business have a Brand Promise?

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Topics: The Inside Advantage, Core Customer, WHO WHAT HOW The Inside Advantage, Uncommon Offering, Brand Promise, WHO