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Ten years ago today I was in the middle of spending 7 months in a hospital, hoping to survive Acute Myeloid Leukemia. Memorial Day came early that year, and I wrote a blog at home since I was given a reprieve and allowed to spend time at home for the holiday weekend. You can read it Brand Ideals - A 400% ROI - Identify Your Competitive Advantage.
Read MoreTopics: Acute Myeloid Luekemia, One Thing, Stockdale Paradox, Cancer Cured
Many leaders find it difficult to admit their mistakes. They feel when they make mistakes, they are more vulnerable, risk losing respect, and the authority they need to lead.
Read MoreTopics: change, Effective Leadership, Harmonious Culture of Accountability, Leadership Decisions, Mistakes, Change Your Culture
A moment working with a customer stands out as a reminder of what the best leaders do. It’s revealed in Good to Great, and it occupies a chapter in the book I just finished CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest, by McKinsey senior partners Carolyn Dewar, Scott Keller, and Vikram Malhotra.
Read MoreTopics: Good to Great, Bringing Out the Best In People, Level 5 Leadership, Best in the World at, CEO Leadership Focus, CEO Excellence
In CEO Excellence: The Six Mindsets That Distinguish the Best Leaders from the Rest, McKinsey senior partners Carolyn Dewar, Scott Keller, and Vikram Malhotra share a little-known story about the 1996 Olympic Basketball “Dream Team.” The team included Charles Barkley, Larry Bird, Patrick Ewing, Magic Johnson, Michael Jordan, Scottie Pippen, Karl Malone, and was coached by Chuck Daly.
Read MoreTopics: Five Dysfunctions of a Team, Leadership Team, the hidden gem in your business: teamwork, Teams, CEO Excellence
People with unresolved conflicts can challenge your customer service.
These customers are impossible to resolve their issues.
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Topics: Customer Feedback, customer service, What Sales Winners Do Differently, Customer needs, High Probability Selling, Unresolved Conflicts
IIn 2012 I spent 8 months in the hospital battling Acute Myeloid Leukemia. For the past 6 years, I’ve been writing a book about my journey and miraculous recovery.
Read MoreTopics: Acute Myeloid Luekemia, Strategic Discipline, Discipline Plan, Cancer Cured, Mental Health
Topics: Leadership Training, leadership, Effective Leadership, Mastering Leadership, Leadership Circle Profile, Scaling Leadership
The number-one reason for failure of vision and strategy is ineffective leadership, both individual and collective.
Read MoreTopics: Leadership Training, Effective Leadership, Mastering Leadership, Leadership Circle Profile, Scaling Leadership
Topics: Leadership Training, Leadership DNA, Mastering Leadership, Leadership Circle Profile, Scaling Leadership
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The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.
Our 3 disciplines include:
- Priorities
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