Scaling any business is challenging. In Masters of Scale Reid Hoffman shares the story of Danny Meyer, who first opened Union Square Cafe in 1985, and whose restaurant company now extends beyond just restaurants to include Shake Shack, operational consulting, multifaceted catering and events business, Union Square Events, and a growth fund, under the umbrella of Enlightened Hospitality Investments (EHI).
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Douglas A Wick
Recent Posts
In this Restaurant the Staff Comes First – Enlightened Hospitality
Posted by Douglas A Wick on Mon, Aug 15, 2022
Topics: customer service, priority, Scale Up, Reid Hoffman, Enlightened Hospitality, Masters of Scale
Mysteries of Culture – Masters of Scale – Culture Eats Strategy for Lunch
Posted by Douglas A Wick on Mon, Aug 8, 2022
“STRATEGY IS THE PROMISE THAT CULTURE MUST DELIVER Nature is clear. So is business: evolve or die.” ~ Culture Eats Strategy for Lunch, Curt Coffman, and Kathie Sorensen
Read MoreTopics: Business Culture, Company Culture, Harmonious Culture of Accountability, Culture, Culture Eats Strategy for Lunch
Topics: business coaching, support, Coaching, Scale Up Coaching, 3HAG WAY, Metronomics
In The Fuel for High Performing Teams, we shared the critical factor for driving high performance. Culture has been said to eat strategy for lunch.
Read MoreTopics: human behavior, Q12, human behavior performance, Gallup's Q12 Employee Engagement Survey, Culture
In Innovation Obstacle - Is Your Team “Licking the Cookie?” we shared how Intuit drives innovation by incentivizing its team.
Read MoreTopics: People, The Right People, Innovation, Bonus and Incentives, Unlocking the Customer Value Chain, Thales Teixeira
Topics: BHAG, Innovation Process, Innovation, The Obstacle Is the Way
Topics: Patrick Lencioni, 3HAG WAY, Metronomics, Shannon Byrne Susko, Great Teams
Growth is never a straight line to your BIG HAIRY AUDACIOUS GOAL or your 3HAG. It looks more like this picture Shannon Byrne Susko shared two weeks ago at our Metronomics Coaches Conference in San Diego.
Read MoreTopics: Culture, 3HAG WAY, Growth Framework, Cultural System, Cohesive System, Human System, Metronomics
Ten years ago today I was in the middle of spending 7 months in a hospital, hoping to survive Acute Myeloid Leukemia. Memorial Day came early that year, and I wrote a blog at home since I was given a reprieve and allowed to spend time at home for the holiday weekend. You can read it Brand Ideals - A 400% ROI - Identify Your Competitive Advantage.
Read MoreTopics: Acute Myeloid Luekemia, One Thing, Stockdale Paradox, Cancer Cured
Many leaders find it difficult to admit their mistakes. They feel when they make mistakes, they are more vulnerable, risk losing respect, and the authority they need to lead.
Read MoreTopics: change, Effective Leadership, Harmonious Culture of Accountability, Leadership Decisions, Mistakes, Change Your Culture