Those of you who read A Lesson from Good To Great Stockdale Paradox – 3rd Biopsy Results know the results from my third biopsy were not what I’d hoped. Thursday evening late I got more bad news about the results from my fourth biopsy. What the doctors had hoped would happen, the good blood cells would return faster and denser than the leukemia did not occur. In fact the mass in my bone marrow increased to 20%, however the Leukemia cells (blast) increased from 71% of the cells to 82%.
Strategic Discipline Blog
Douglas A Wick
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Topics: Acute Myeloid Luekemia, Strategic Discipline, One Thing, Mastering the Rockefeller Habits, The Inside Advantage, strategy, Stockdale Paradox, Mono Somy 7
Qualitative or Quantitative Which Customer Feedback is Best?
Posted by Douglas A Wick on Wed, Apr 4, 2012
Monday after 5 consecutive weeks tied to my little pole friend (IV equipment coaster) I was free for all of about 24 hours from it. I was ecstatic! Freedom! I could walk down the halls, to my bathroom, get up from eating without fear of being tethered to this anvil and have complete independence of movement. I can’t tell you how upset I was when I discovered at around 1 AM yesterday morning that I would be shackled to it again.
Topics: The Ultimate Question, Customer Feedback, Net Promoter Score, Qualitative Customer Feedback, Quantitative Customer Feedback
Measuring results isn’t always easy. Let’s take my situation here in the hospital. The nurses, physicians and support team are all surprised and amazed at my health and attitude throughout my chemotherapy treatments. Beyond two short and slight fevers, plus a few rashes, and my hair loss I’ve had no real outward consequences from the chemotherapy. Yet never confuse efforts with results.
Topics: leukemia, One Thing, Top Priority, priorities, metrics
A Lesson from Good To Great Stockdale Paradox – 3rd Biopsy Results
Posted by Douglas A Wick on Fri, Mar 30, 2012
Topics: Good to Great, Acute Myeloid Luekemia, Customer Feedback, Employee Feedback, meeting rhythms, Stockdale Paradox
Here’s what I’ve learned about the people that have been taking care of me. A nurse’s son got hit by a vehicle that didn’t have any insurance, totaling his car and delaying her arrival by 4 hours. He’d just gotten his first vehicle two weeks ago. Another’s wife works as a minister in a community several hours away and they see each other only on weekends. He loves to fish and is a very good cook. (His desserts are terrific!)
Topics: Accountability, Five Dysfunctions of a Team, employee performance, Patrick Lencioni
Business Differentiation Requires Work Process Flow Charts
Posted by Douglas A Wick on Wed, Mar 21, 2012
Topics: Discipline, Work Process Flow Charts, competitive advantage, benchmarks
Topics: Acute Myeloid Luekemia, One Thing, priorities, Balance, Metric Balance
Kevin the Terrible and the Myth That People Resist Change
Posted by Douglas A Wick on Thu, Mar 15, 2012
At the close of Monday’s blog, “Can Routines Really Set You Free?” I promised to discuss a myth that Aubrey Daniels addresses in Bringing Out the Best in People.
Topics: Acute Myeloid Luekemia, Bringing Out the Best In People, employee engagement, employee performance, People, Aubrey Daniels
Last night my sleep pattern was severely disrupted. About 10:30 PM the nurses discovered I was running a slight fever. Immediately they jumped into action. On the Leukemia ward of the hospital anyone suffering from a fever is handled seriously.
Topics: Accountability, employee performance, leading indicators, metrics, key performance indicators, performance
Someone once said that a vacation is anything you do that is outside your normal range of work. I guess that means I’m on vacation. At least that’s where I planned to be this week.
Topics: Acute Myeloid Luekemia, Accountability, Strategic Discipline, priorities, metrics, rituals, meetings, routine sets you free