What can you be the Best in the World at?Read More
Strategic Discipline Blog
Creating your BHAG (Big Hairy Audacious Goal) as Jim Collins describes and shares, is an iterative process. It rarely is achieved in a few meetings, or without completing several very important milestones for your business. Included in these are these three elements of your Hedgehog Concept: Core Purpose, Profit Per X and Brand Promise.Read More
Last blog we discussed how understanding your customer and their needs is key to establishing an effective brand promise.
Does your business have a Brand Promise?
The intention of discovering your Inside Advantage is to announce it to your prospects and customers. If you want to know what an imaginative act looks like look no further than Steve Jobs and several of his announcements for Apple including his 2007 introduction of the iPhone.
If you’ve followed along with the previous blogs on discovering Your Inside Advantage, WHO and WHAT, your among the few who are disciplined enough and smart enough to know the value of discovering a marketing strategy that can give you a competitive differentiation in your market.
What happens when you don’t know your WHAT, or in the case of Quiznos, you don’t evolve your WHAT?
Much of what I am presenting in today’s blog can be found in the Inside Advantage. If you’re serious about identifying your Core Customer, and you should be, I’d strongly recommend picking up the book. It has plenty of examples to help you discover your WHO. Ultimately hiring Bob Bloom will be your best alternative to be completely confident you’ve identified the most critical aspect of your business, your core customer.
Can you meaningfully define who your core customer is? Can you provide a clear picture in 10-14 words of who your customer is? What drives and identifies them as someone with specific wants and needs that you satisfy?