We’ve looked at the importance and frequency of positive reinforcement in previous blogs, How the Best Managers and Leaders Deliver Positive Reinforcement and Employee Feedback – The Need for Frequent Positive Reinforcement. Employee Feedback falls into Strategic Discipline's fundamental practices for effective meeting rhythms. When we address customer and employee feedback in workshops and with our clients, frequently there’s confusion and misunderstanding about what this means. It’s often because companies have their rhythms with regard to employees and staff and forget how critical their happiness and engagement can impact the bottom line growth of their business.
Strategic Discipline Blog
If you’re an athlete or have watched sporting events you know that it’s recommended to stretch and jog before engaging in strenuous activity. Does it make sense that you should train your people to do the same thing in your work environment?
I’m on vacation this week and thought I’d direct you to a couple of blogs and an interesting video that may directly or indirectly offend some people. I thought about discussing political correctness however that is a blog that could go on for quite some time and I’d miss my plane this afternoon. The blogs stress getting the right people and how discipline in choosing the right people can dramatically influence productivity.
What Differentiates a Multiplier from a Diminisher? A discussion with a client this weekend punctuated his ability to use this characteristic to bring out the best in people. Liz Wiseman, author of Multipliers, asked the Growth Summit Audience last week which of the following responses most differentiated Multipliers from Diminishers:
Employee Engagement is a critical factor in getting maximum performance. I’ve pointed to this before and the work Gallup has down developing their Q12 [12 questions from the book First Break All the Rules that gauge engagement in the workforce] and how Best Buy uses these questions for their Core Score. You can read more on how just a 2% increase in employee engagement at Best Buy resulted in an additional $70 million in profitability here.