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Do you display your company’s Core Values in your business? Where? Does everyone in your company to see them on a regular basis each day? Do you have a War Room, or a public place where elements of your business like this, Strategy Statement, Core Purpose/Mission, Brand Promise are prominently on display?
Topics: Core Values, Core Purpose, Grow: How Ideals Power Growth and Profit at the Wo, The Advantage, Business Culture, How to Motivate Employees
Monday morning during the Collective Intelligence portion of one of my customers weekly meetings we engaged in asking the team specific questions from the Q12 Gallup Employee Engagement Processto help solve a specific issue on this company’s top priority for 2013.
Topics: employee engagement, collective intelligence, strategy, Q12, Gallup's Q12 Employee Engagement Survey
A customer complaint is a good thing. It means you know that you need do to something for improvement.
Topics: Customer Feedback, Net Promoter Score, employee engagement, customer service, customer satisfaction metrics, Qualitative Customer Feedback, customer loyalty
What’s you reason to gather customer feedback?
You are collecting customer feedback aren’t you?
Topics: The Ultimate Question, customer survey, Customer Feedback, customer service, customer survey questions, customer loyalty
Topics: employee engagement, customer service, customer satisfaction metrics, Q12, customer loyalty, Gallup's Q12 Employee Engagement Survey
Topics: Business Growth, Cash, VUCA, How Fast Can Your Business Grow?
Topics: Strategic Discipline, Decision-Making, Decisive: How to Make Better Choices in Life and W, keys to good decision making, Heath Brothers
Your business is not breaking even in your second location. A tenant in the same building is moving out and you are offered their location at $1K more a month in rent. You accept!
Topics: Decision-Making, Decisive: How to Make Better Choices in Life and W, Andy Grove, Heath Brothers
Determining the right strategy is the key to top line revenue growth. Strategy is one of the Four Decisions every growth company MUST get right to succeed. Just a reminder these include People, Strategy, Execution and Cash.
Topics: Decision-Making, Decision Paralysis, Four Decisions, strategy
FIND OUT CLICK HERE TO TAKE THE FOUR DECISIONS NEEDS ASSESSMENT
(IT'S ABSOLUTELY FREE!) 
.jpeg?width=150&height=135&name=Hand%20with%20marker%20writing%20the%20question%20Whats%20Next_%20(1).jpeg "Schedule a meeting")
Doug Wick, President
Positioning Systems
The Strategic Discipline Blog focuses on midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.
Our 3 disciplines include:
- Priorities
- Metrics
- Meeting Rhythms
