Strategic Discipline Blog

After a couple of games where his Pittsburgh Steelers hadn’t played very well, Chuck Noll called his team after practice to put a ”boot up the ass” and jolt them out of their complacency.  According to Rocky Bleier this is what he said,

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Topics: Discipline, Strategic Discipline, leadership

A lawyer and politician from Illinois, Sampson  strived to be the next Clinton.  In his quest to win political office he failed repeatedly. At one point Sampson withdrew from the senate race while leading several opponents to help another candidate with less backing but very loyal supporters win a competing candidate wouldn’t.  As a lawyer he turned down lucrative cases with defendants he didn’t believe were innocent.  It was a classic case of giving without concern for self, in hopes of the greater good. 

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Topics: weekly meetings, collective intelligence, People, Give and Take, Givers and Takers

Give and Take by Adam Grant offers insight into three types of people:  givers, takers, and matchers.  The book describes characteristics of each type, yet cautions that while giving, taking, and matching are three fundamental styles of social interaction, the lines between them are not always hard and fast.  You can actually shift between one style of reciprocity style as you navigate across different work roles and relationships.  At work the vast majority of people develop a primary reciprocity style.  This is how you approach most of the people most of the time.  The research discovered your primary style can play as much a role in you success as hard work, talent and luck.  (That is if you believe in the latter!)

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Topics: Acute Myeloid Luekemia, employee engagement, People, Give and Take, Givers and Takers

Are you on time?  Do you run on Lombardi time?

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Topics: Strategic Discipline, meeting rhythms, time management, The Power of Full Engagement, The Right People, Michelle Wick

Measuring customer loyalty is a required best business practice to grow and maintain your customer base.  Our recommended tool for our customers is Net Promoter Score discussed in What’s Your Customer Satisfaction Measurement and The Ultimate Question – Customer Advocacy.

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Topics: Net Promoter Score, employee engagement, customer service, Q12

Without a priority the Whirlwind wins!  Each day you face a myriad of tasks involving your “day job.”  Everything you do day-to-day robs you from focusing on the really important things that are important but not urgent.

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Topics: Accountability, Decision-Making, whirlwind of business, leadership, reponsibility, keys to good decision making, Eisenhower Matrix

In our Rockefeller Habits recommend weekly meetings agenda there is a specific time focused on accountabilities.  We discussed previously the value of peer pressure in these meetings in Accountability - Three Reasons Group Meetings Produce Better. Check it out to discover the three reasons group meetings do better at accountability. 

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Topics: Accountability, weekly meetings, employee performance, Best Business Practices, reponsibility

Today I wanted to get your attention.

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Topics: Business Growth, Patrick Lencioni, measurement

A number of books I’ve read this past year suggest that being a good company, having a Core Purpose (Patrick Lencioni’s The Advantage), and Brand Ideal (Grow by Jim Stengel) and focusing on the humanity of your business can make you not only more successful but more profitable.

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Topics: Good to Great, Business Growth, Good Company, Conscious Capitalism