2012 was the best year in the firm's history. Strategic Discipline's focus on priorities, meetings and metrics made a significant the difference in our ability to achieve our targets.

Scott Ford, Cornerstone Wealth Management Group ~ Hagerstown, MD

The difference we've seen compared to other business development processes within a very short period of time, in some cases within days or even hours is you end up with actual work product, deliverable plans and agendas that help.

Scott Bennett, Nations Financial Group ~ Cedar Rapids, IA

Doug's Four Decisions Workshop has allowed our company to focus on our top priorities for the year. With the use of the 1 page strategic plan, company and individual dashboards we are better able to track performance and measure results. For the first time we have a clear company goal with everyone working towards that common goal. We are extremely excited to continue working with Doug in the future.

Greg Mercurio ~ IFTI Independent Floor Testing & Inspection, Inc, Concord, CA

Daily Huddles are by far the best thing we've learned. Lots of our operations decisions have been made through the use of the daily huddle process. Having four daily huddles each day is a pain, yet it's the most productive and best thing that's happened to me as a manager.

Burges Kerawalla ~ Autopia Car Wash, Fremont, CA

Just wanted to let you know our first Supper Huddle was a huge success!! Your help certainly was beneficial in its success!! Thanks again for all of your help!!!.

Tyna, Charge Team ~ JPMA

In 2013, in addition to growing sales dollars and market share, we cut our return beer rate (ROR) by over 35%. Nearly $600,000 less beer was double handled and brought back to the warehouse by your efforts. This improvement drove the revenue and gross margin numbers up, as well as helped considerably in reducing warehouse, merchandising, and delivery costs.

"Mike Schulte, VP Sales, Fleck Sales Company ~ Cedar Rapids, IA

Strategic Discipline Blog

Douglas A Wick

Recent Posts

Nine Traits Define Mind-Set & Character Traits for Hiring Managers

Posted by Douglas A Wick on Mon, Aug 21, 2023

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Topics: Culture of Discipline, hiring decisions, Company Culture, Business Discipline, Hiring, Danny Meyer, Setting the Table, High Performance Culture

1% Plan, 99% Behavior

Posted by Douglas A Wick on Mon, Aug 14, 2023

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Topics: Culture of Discipline, human behavior performance, Company Culture, Business Discipline, High Performance Culture, 1% Plan, 99% Behavior, Behavior Never Lies

Danny Meyer’s 49% Task, 51% Feeling Hiring Rule

Posted by Douglas A Wick on Mon, Aug 7, 2023

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As a radio station sales manager, it was challenging to find people who could sell.

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Topics: human behavior, hiring decisions, human behavior performance, Hiring, Danny Meyer, Setting the Table, High Performance Culture, Standards of Excellence, Hiring Rule

Clean Your Desk – What’s Your Standard of Excellence

Posted by Douglas A Wick on Mon, Jul 31, 2023

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How do you develop standards of excellence?

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Topics: human behavior, human behavior performance, Danny Meyer, Standards of Excellence, Success Forces, Clean Your Desk, Joe Sugarman

Managing Your Team - Where Should Your Saltshaker Be

Posted by Douglas A Wick on Mon, Jul 24, 2023

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In Setting the Table: The Transforming Power of Hospitality in Business, Danny Meyer shares a lesson he learned as he struggled to get his team to meet his standards of excellence.

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Topics: Culture of Discipline, Company Culture, Harmonious Culture of Accountability, Danny Meyer, Setting the Table, High Performance Culture

Paint Your Financial Picture - Spencer Sheinin - Metronome’s Tip Top Summit 2023

Posted by Douglas A Wick on Mon, Jul 17, 2023

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Accounting reporting is painful. At Metronome’s Tip Top Business Growth Summit, Spencer Sheinin shared ideas on how to put your financials in a format that can be more easily understood and acted upon.

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Topics: Power of One, The Power of One, Leaders Are Learners, Metronome's Tip Top Business Growth Summit 2023, Financial Reporting, Financial Picture, Spencer Sheinin

Arlene Dickinson – Four Messages Leaders Need to Share With Their Team - Metronome’s Tip Top Summit 2023

Posted by Douglas A Wick on Mon, Jul 10, 2023

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“Learn the lesson in the moment!”

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Topics: leadership, leadership commitment, Leaders Are Learners, Metronome's Tip Top Business Growth Summit 2023

Create an Invincible Company, Alex Osterwalder – Metronome’s Tip Top Summit 2023

Posted by Douglas A Wick on Mon, Jun 26, 2023

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Innovation is just a word in the dictionary.

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Topics: Innovation Process, Innovation, Building Invincible Companies, Alex Osterwalder, Exploration, Exploitation

Elevate Your Team - Robert Glazer - Metronome’s Tip Top Summit 2023

Posted by Douglas A Wick on Mon, Jun 19, 2023

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One of your team has had an unfavorable experience at work. They share it with you.

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Topics: Elevate, Robert Glazer, Metronome's Tip Top Business Growth Summit 2023, Four Elements of Capacity Building, Intellectual Capacity

Customer-Centric Digital Disruption - Thales Teixeria - Metronome’s Tip Top Summit 2023

Posted by Douglas A Wick on Mon, Jun 12, 2023

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Thales Teixeria, author of Unlocking the Customer Value Chain shared this “Did You Know” slide.

Costco: Costco makes a profit entirely due to its membership fees.

Grocery stores: Supermarkets get more profit % from brands who buy shelf space and cap ends than they do from the products they sell.

P&C insurance: Pay $100 per click yet still feel they get an efficient ROI!

FedEx: Has very slim margins. FedEx absolutely, positively must have systems that work consistently. One phone call complaint, eliminates Profit!

Apple: Like Dell Computers Apple receives your payment before paying for the parts to make your iPhone.

RyanAir: A $15 international plane ticket is profitable because RyanAir makes so much on upgrades from passengers.

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Topics: customer satisfaction metrics, Unlocking the Customer Value Chain, Thales Teixeira, Innovation-Customer Needs Alignment, Metronome's Tip Top Business Growth Summit 2023, Decoupling

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