At a recent client monthly meeting we discussed their new employee orientation (onboarding) process and how someone is always included to mentor the new person. The mentoring program isn’t structured. Its primary intent is to provide an opportunity for feedback and concerns that they might not feel they can address with their supervisor. The CEO played a video on why mentoring is important this company. Immediately he observed there were additional opportunities mentoring offers to grow their business.
Strategic Discipline Blog
Connecting. In our monthly sales training with one of my clients we’ve established that building rapport, respect, trust and the relationship is the most important part of the sales process. The RAINGroup.com’s study What Sales Winners Do Differently includes tips and research that diminish this aspect of selling in today’s environment.