The right culture practically guarantees success; the wrong culture almost always leads to failure.
Either you manage your culture, or it manages you.
We’ve covered Define Key Results, and the First Step to Accountability, See it.
When you get the People Decision right in your business you achieve your Key Results consistently and predictably. The outcome of getting your People Decision correct is a harmonious culture of accountability.
Propeller: Accelerating Change by Getting Accountability Right, outlines the key steps to Above the Line Behavior: See it. Own it. Solve it. Do it.
Own it.
People tend to care more about what they own than what they do not. If your team is falling short of achieving your Key Results, it’s safe to assume they lack ownership.
In Above the Line behavior: Once you See It, you can choose to Own It.
The reality of your own, your team’s, and/or your organization’s situation— once you see it, you may be tempted not to do much to fix It if you think someone or something else will fix it for you.
For your people to Own It, they must first know the Key Results the company is focused on delivering. Then they must know the outcome they are expected to produce to help your business.
Joseph Jimenez, the former CEO of Novartis, shares these two questions every employee deserves an answer to:
How many members of your team know these answers?
Ownership
Ownership is the ability to make a connection between where you are today and what you have either done or failed to do in the past to put you in your current circumstances.
Our decisions, actions, and responses to information have led us to our current circumstances. We need to own those realities. When we own them, we find greater power to affect our futures.
With this deeper understanding of what it means to Own It, we can make the connection between where we are today and where we want to be in the future, including what we will need to do in the present to ensure we get there.
Ownership means getting everyone onto the playing field. Roll up your sleeves, go to work, and don’t stop until you accomplish what needs to be done.
They’re proactive, vs. reactive!
Individuals who don’t agree with a leader’s direction spend most of their time sowing seeds of misalignment, disagreement, resentment, and dysfunction. They pull the organization backward. This (−) Negative Ownership posture undermines the delivery of Key Results.
To change this belief, YOU need to provide experiences to prove the value of the new initiative and leadership’s commitment to follow through.
Leaders can’t tell their people to change their beliefs and expect them to do it.
Leaders must create the experiences needed to shape the desired new beliefs.
Two key elements determine each level of ownership: Agreement and Involvement. As you consider each of the Levels of Ownership in more detail, pay close attention to these key elements.
This 4-minute video (100% Responsibility 0% Excuses) by John Izzo depicts Total Ownership and its effect on Key Results:
To create an environment where everyone is inspired to give their best, contact us today to schedule a free exploratory meeting.
Growth demands Strategic Discipline.
Discipline sustains momentum, over a long period of time, laying the foundations for lasting endurance.
Meeting Rhythms achieve a disciplined focus on performance metrics to drive growth.
Let Positioning Systems help your business achieve these outcomes on the Four most Important Decisions your business faces:
DECISION |
RESULT/OUTCOME |
PEOPLE |
|
STRATEGY |
|
EXECUTION |
|
CASH |
Positioning Systems helps mid-sized ($5M - $250M) business Scale-UP. We align your business to focus on Your One Thing! Contact dwick@positioningsystems.com to Scale Up your business! Take our Four Decisions Needs Assessment to discover how your business measures against other Scaled Up companies. We’ll contact you.
NEXT BLOG – Solve It
High achievers channel their creative thinking into answering one deceptively simple, yet powerfully propelling question: “What else can I do?” By constantly and rigorously asking this Solve It question, they avoid slipping into the victim cycle when they encounter and address obstacles on the road to success. Next blog, Solve it.