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Strategic Discipline Blog

Company Colonoscopy: Start, Stop, Keep, Employee Survey

Posted by Douglas Wick on Thu, Dec 29, 2016

Tuesday a high school class mate of mine decided to have a colonoscopy performed for the second time.  I’ve written about Steve before in It Starts With the Right People.  He let me know late Tuesday he is still the perfect asshole!

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Topics: Employee Feedback, employee engagement, People Decisions, The Right People, Employee Survey, Gallup's Q12 Employee Engagement Survey

It Starts With the Right People

Posted by Douglas Wick on Mon, Feb 3, 2014

A fundamental principle of Good to Great and The Rockefeller Habits is the first place to grow your business is People.  People is one of the Four Decisions in growing your business, that you must get right or risk leaving significant revenues, profits, and time on the table. If you don’t recall Jim Collins quote from Good to Great, you should keep it somewhere on your desk as a constant reminder, “First who than what.” 
People, Collins states, are more important that the product or service you provide.

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Topics: employee engagement, People, Four Decisions, A Players, Topgrading, Gallup's Q12 Employee Engagement Survey

Secret Weapon for Business Growth

Posted by Douglas Wick on Thu, Jul 18, 2013

Inside your business there’s a secret weapon that probably lies dormant.  You’re unaware of the latent potential it possess or didn’t realize how you can develop it in order to increase your capacity to grow.

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Topics: employee engagement, People, Organizational Health, Business Culture, Gallup's Q12 Employee Engagement Survey

Solve Specific Problems With Employee Engagement Questions

Posted by Douglas Wick on Wed, May 22, 2013

Monday morning during the Collective Intelligence portion of one of my customers weekly meetings we engaged in asking the team specific questions from the Q12 Gallup Employee Engagement Processto help solve a specific issue on this company’s top priority for 2013.  

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Topics: employee engagement, collective intelligence, strategy, Q12, Gallup's Q12 Employee Engagement Survey

Customer Service Improvement Starts Here

Posted by Douglas Wick on Mon, May 13, 2013

Discovered a great customer experience recently?  When and how were you sure?

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Topics: employee engagement, customer service, customer satisfaction metrics, Q12, customer loyalty, Gallup's Q12 Employee Engagement Survey

Positive Reinforcement – What & How You Say It (Biopsy Results)

Posted by Douglas Wick on Mon, Mar 4, 2013

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Topics: Acute Myeloid Luekemia, employee engagement, Employee Recognition, positive reinforcement, Q12, Gallup's Q12 Employee Engagement Survey

 

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Positioning Systems

 

The Strategic Discipline Blog focuses on small to midsize business owners with a ravenous appetite to improve his or her leadership skills and business results.

Our 3 disciplines include:

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