My plan for this blog originally was the irony of freedom. The past three days working with an enthusiastic and dedicated group of leaders from a new customer who started with me in February for a private two day Rockefeller Habits Workshop. They’d previously attended the Four Decision Workshop in November.
Strategic Discipline Blog
The challenge in almost every business, small to mid-size, growing or static, is to initiate or continue revenue growth. Of the Rockefeller Habits Four Decisions, People, Strategy, Execution and Cash, Strategy is the Decision that produces revenue growth.
Is it comforting to know that even the big guys get things wrong when it comes to customer experience? Maybe I'm daft, but yesterday when I attempted to replace my old wireless router with a new Linksys [Cisco] wireless router there seemed to be a clear disconnect between what the customer might experience and Linksys efforts to resolve potential problems.
In Mastering the Rockefeller Habits Verne Harnish states that to become and remain competitive your company needs three things: